Cannot compose/reply/forward in Hotmail or Yahoo Mail

[Guest]

Hi everyone,

For some reason, I am unable to compose new msgs, reply to or forward any
msgs in Hotmail or Yahoo mail -- the text box is blocked out! It looks like
the page is loading down in the view box, but it never fully opens. Can
anyone help me?

I've added both sites to my "trusted zone"...nothing. I've enabled all
forms of active x controls...nothing. I am running IE 6 SP1 and Windows XP
Professional. Any help would greatly be appreciated!

**** IN ADDITION: I cannot open this site here either!! I am having to do
this from my work computer. I assume it's the same issue ??? Help!

THANK YOU!!!

 

[Jan Il]

Hi RioKhanada

Try the following and see if it helps:

Can't access Hotmail or Yahoo



Trouble logging into Hotmail

http://inetexplorer.mvps.org/answers_10.htm#hotmail



and...

Tools>Internet Options>Security>Advanced>Custom Level> change each of the
ActiveX Controls setting respectively down the list to the following:

Change the following in order:
Prompt
Disable
Disable
Prompt
Prompt

also......

Remove MSN Messenger v6.2

and.....

#1.-- You need to be logged on as an Administrator if running Windows XP
(have Full Rights) otherwise you will be limited to "Chat" and will not be
able to Modify/Delete/Change Files or transfer/send or receive files,
E-mails etc.

#2.-- Go To START >RUN> type in the Input window: ReGsvr32.exe softPUB.DLL "

#3.-- Change the Internet Explorer Settings: Tools>Internet
Options>Security>Setting> and set to Medium or Low...

#4.-- Uninstall MSN Messenger... Start>Control Panel>Add/Remove Programs>
find MS Messenger and uninstall it.

#5.-Repair Internet Explorer. Then reinstall MSN messenger... NOT the beta
v6.

#6.-- If you are using a proxy, make sure the settings are correct. If you
use LAN, then check to be sure the "Proxy server" box is Unchecked.

If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.

Hope this helps

Jan
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