Cannot change desktop bacground anymore?????

[Guest]

Dear all,

I have one strange problem that occurs after having a viruse which has been
deleted from my Antivirus perfectly.

What happen afterwards is that I am not able to change the background of my
desktop with pictures. All is grayed like Browse button and default image
list selection. The only trhing I can change is the background color.

This has happen only to the logged profile when the virus has been cleaned.
Id I log with over profile , nothing has been affected and works corerctly.

Any idea how to unlock that stuff ??

Thnaks for help
regards

Note that I have latest updates as well as Windows Defender Beta2 running
all time

 

[Malke]

Dear all,

I have one strange problem that occurs after having a viruse which has
been deleted from my Antivirus perfectly.

What happen afterwards is that I am not able to change the background of
my desktop with pictures. All is grayed like Browse button and default
image list selection. The only trhing I can change is the background
color.

This has happen only to the logged profile when the virus has been
cleaned. Id I log with over profile , nothing has been affected and works
corerctly.

If you are quite sure the computer is clean:

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Malke

 

[Guest]

that helps to recover my initila wallpaper but the selection of wall paper
under Desktop Tab as well as browse buttonm are disabled.

What could it be?

 

[Malke]

that helps to recover my initila wallpaper but the selection of wall paper
under Desktop Tab as well as browse buttonm are disabled.

You tried both of Kelly's solutions? If yes, then also see:

Check to see if these Registry entries exist:

HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.

HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.

A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.

For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,

Bogus values will be set to 0. Delete or set to 1.

If none of that works, then tell us if you ran one of the Smitfraud tools at
this link:

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

If you didn't, then you need to do so. You say your computer is clean, but
perhaps it really isn't. Since I don't know how or with what you cleaned
it, review the general removal steps at this link, including the
preparatory/finishing work:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[Guest]

I have a computer running Windows XP Home SP 2 with a new Dell monitor. My
daughter changed the desktop, and now there is a partial piece of the old
desktop in the lower right quadrant of the screen. If you refresh, it
disappears momentarily, but returns. Rebooting, changing background images,
etc., nothing changes it. Is this the same problem referred to previously?

 

[Kelly]

Hi Chris,

Is this Web related? As in Display Properties/Desktop/Customize Desktop/Web
If this is not the case, ask your daughter to point you to the exact name
and place.....

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Guest]

Thank you, Kelly. It was web related. Something about showing the web page on
the desktop. I unchecked the box and the section of the desktop cleared right
up.

Chris Harris

 

[Kelly]

Most welcome, Chris. Glad you have it sorted. )

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm