Cannot access System Restore

  • Thread starter Thread starter CB
  • Start date Start date
C

CB

I can access and use System Restore when Acronis True Image Home 11 IS NOT
installed and running. However, each and every time I install the Acronis
software I lose access to System Restore. The resulting error is "The
filename, directory name, or volume label syntax is incorrect:, showing an
error code 0x8007007B.

Acronis, Microsoft and Dell each deny being the cause of the problem. I can
find no solution to this problem at Acronis, Microsoft and Dell. I would
appreciate any assistance regarding this matter.

Thank you in advance.

C.B.
 
If you checked at Acronis then you also saw other Vista incompatibilities
listed in their KB which will be fixed real soon now, and that should clue
you into the fact that it is not worthy. No way could you trust it to
restore a backup properly to your system when it is already hosing it.
Definitely, lose your attachment to Acronis.
 
PaulB said:

Thank you very much for the prompt reply. I did as suggested and I am now
able to access my System Restore. However, I still don't understand why the
changes were made.

I am using a single 320GB internal drive. I have the main partition with my
OS on it and a smaller 25GB partition containing my Acronis Secure Zone. I
use the secure zone for testing software before I actually install the
software. This is not the Recovery partition that ships with OEM operating
systems but I suppose you could call it a recovery partition.

This is what I don't understand: When I went to System Properties there was
a second "Drive C" listed, along with Drive F and Drive G for my two 500GB
external hard drives. The checkmark was in the box next to the additional
Drive C and the extra Drive C was listed as missing. There was no box or
listing for "Recovery".

I don't have any problems with System Restore while my two externals are
connected and running. The only times I have problems is when Acronis True
Image is installed. Hopefully, the settings will remain unchanged. It must be
the initial installation of Acronis that changes things.

Again, I thank you very much for your assistance. I looked everywhere, using
questions and terminology that should have triggered the relevant webpages. I
always spend considerable time searching for the answers myself before I ask
for assistance from someone else.

The sad part about the matter is that Microsoft, Dell and Acronis didn't
have a clue as to what caused the problem or how to rectify it. Very sad
indeed.

C.B.
 

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