Cannot access Microsoft Download Pages!

  • Thread starter Thread starter MrBill
  • Start date Start date
M

MrBill

I'm not sure if this is the right group for this message, so if it is
wrong, please someone point me in the right direction.

I have 3 desktops, 2 running XP Home and 1 running Vista Home Premium.
All three OS's have been updated to today's date. My problem is that
I cannot download anything from the:

http://download.microsoft.com/

pages from any of the PC's, and that's a LOT of files I can't get at!
The error messages I get are:

- You are not connected to the Internet.
- The website is encountering problems.
- There might be a typing error in the address.

This has been going on like this for a week or so, can anyone help?

Thanks, MrBill
 
if you can reach other sites, then open an elevated cmd prompt on
vista:

start
all programs
accessoriei

right click Command Prompt then run as administrator (ack the
prompt)

then type in

ipconfig /flushdns [enter]

leave the command prompt window open

can you get to the site after doing this?
if not, type into the command window

tracert download.microsoft.com [enter]

what happens? please paste results in here.

can you reach other microsoft sites?

same process for XP, but you don't need to run as administrator

I'm not sure if this is the right group for this message, so if it is
wrong, please someone point me in the right direction.

I have 3 desktops, 2 running XP Home and 1 running Vista Home Premium.
All three OS's have been updated to today's date. My problem is that
I cannot download anything from the:

http://download.microsoft.com/

pages from any of the PC's, and that's a LOT of files I can't get at!
The error messages I get are:

- You are not connected to the Internet.
- The website is encountering problems.
- There might be a typing error in the address.

This has been going on like this for a week or so, can anyone help?

Thanks, MrBill
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
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