cannot access ebay live chat

[T5]

I have tried everything, but I just cannot access the ebay live chat window.
Everytime I try to access it, it says that it is closed for maintenance, I
know that not to be so as I contacted ebay and I was told that it might be
something to do with emptying my browser cache, I did this but to no avail.
what could be the cause of this?

 

[Trevor]

I have tried everything, but I just cannot access the ebay live chat window.
Everytime I try to access it, it says that it is closed for maintenance, I
know that not to be so as I contacted ebay and I was told that it might be
something to do with emptying my browser cache, I did this but to no avail.
what could be the cause of this?

Are you using Windows Firewall or other 3rd party firewall software?
Are you using a router that has built in firewall?
If any above are true, then perhaps the firewall is blocking that
access.


Respectfully,

Trev

 

[T5]

thx Trev but I have created an exception for it but it still wont work