waywardbydesign said:
(Computer Illiterate) Friend using a very essential machine had virus that
disabled Norton, instructed her to insert Windows 2000 disk - She
inadvertantly did a complete install and lost all of her programs and files.
Not being familiar with the OS, wondering if there is ANY possibility of
restoring? Any immediate help would be sincerely appreciated.
Angela
It depends upon exactly what kind of a Win2K CD she used and exactly
what kind of "complete" installation she performed.
If she used an OEM Recovery CD provided by the computer's manufacturer,
then she did completely overwrite the contents of the hard drive with an
image of its original, ex-factory state. All of her programs and files
are gone, for all practical purposes. A professional data recovery
business _might_ have a way to recover something, but it would likely
cost a couple hundred dollars just to get the drive diagnosed and a
couple thousand dollars for the actual recovery.
If she used a true Win2K installation CD and inserted it while running
Win2K, she'd have been offered the choices of performing an "Upgrade"
(Recommended) or a "New" installation. If she had chosen the Upgrade,
though, this question would not have arisen.
If, however, she chose to perform the "New" installation, or even if
she booted from a true Win2K Installation CD, and didn't elect to
delete/create or format any partitions, she may have inadvertently
performed a parallel installation. If this is the case, then her
applications and data may well still be there, but unavailable to the
new OS installation. A quick test to determine if this is the
situation: reboot the computer and watch it start up. If there are now
two OS choices when the PC boots, then you have a parallel installation
to clean up. Your friend's applications will all have to be reinstalled
under the new, working OS, but her data files should still be in their
original locations. Any files stored within her old C:\Documents and
Settings\Username folder can be copied/moved to her new C;\Documents and
Settings\Username folder.
--
Bruce Chambers
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