Can´t send/recive mail - Outlook 2003

[Oscar Thornell]

Hi,

I am unable to send/recive email using Outlook 2003.
Everything works when I "test" the configured account with the "test
account.." button..no problems there...

But when I try to use the account(s) and I send an email...the email just
sits in the Outbox...and the progress for sending/reciving flashes by in a
second...I recive no errors or events in the eventlog or dialogs. If I use
Outlook Express (it is standard pop3 accounts) everything works fine.

Somehow my gutfeelings tells me that Outlook is trying to use different
channels for communication when sending/reciving "real" emails rather than
the test messages. Somehow the communication interfaces might have been
screwed up internaly in Outlook..(can´t explain bether since I´m only
guessing and I am pretty lousy with Outlook..).

I have Norton Internet Security 2004..
...Sony Ericsson sync software...
...bluetooth..on the machine...

I have used telnet and logged in @ the pop3/smtp servers and pretended to be
an email...I saw no strange behavior on the servers when doing that...but
then again I am no expert in those protocols..

I would be very thankful for help or ideas!
Regards

/Oscar

 

[Jeff Stephenson [MSFT]]

Hi,

I am unable to send/recive email using Outlook 2003.
Everything works when I "test" the configured account with the "test
account.." button..no problems there...

But when I try to use the account(s) and I send an email...the email just
sits in the Outbox...and the progress for sending/reciving flashes by in a
second...I recive no errors or events in the eventlog or dialogs. If I use
Outlook Express (it is standard pop3 accounts) everything works fine.

Do you have any anti-virus software that is scanning incoming and outgoing
messages? If so, try turning off the scanning featurer, which often causes
problems like this. If that doesn't work, could you turn on diagnostic
logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file after trying to send?