Can only open one Internet Explorer Window at a time.

[Rohan]

Hello,

I can only open one Internet Explorer Window at a time. If
I try to open a new Internet Explorer Window, the old
window disappears.

How to remedy this?

Thanks,

Rohan

 

[Frank Saunders, MS-MVP]

Hello,

I can only open one Internet Explorer Window at a time. If
I try to open a new Internet Explorer Window, the old
window disappears.

How to remedy this?

Thanks,

Rohan

Go to Tools | Internet Options | Advanced.
Uncheck "Reuse windows for launching shortcuts".

See also:
Actions Such as Search and Drag and Drop Do Not Work Because the Default
Access Permissions Have Been Changed in the Dcomcnfg.exe Tool
http://support.microsoft.com/?kbid=274696

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Rohan]

Thanks for the help Frank. I unchecked the box, but
unfortunately it did not fix the problem.

I am running Windows XP with 5 user accounts. This problem
is only with 2 of the 5 accounts.

A new window does open, but the old window disappears, (it
does not load the new window in the old window, rather it
opens a new window and simultaneouly closes the old window.

Also, Norton has detected a virus Downloader.MsCache in
the file gsqimkqo.dll. Could this also be contributing to
the problem.

Any ideas?

Thanks,

Rohan

 

[Frank Saunders, MS-MVP]

Thanks for the help Frank. I unchecked the box, but
unfortunately it did not fix the problem.

I am running Windows XP with 5 user accounts. This problem
is only with 2 of the 5 accounts.

A new window does open, but the old window disappears, (it
does not load the new window in the old window, rather it
opens a new window and simultaneouly closes the old window.

Also, Norton has detected a virus Downloader.MsCache in
the file gsqimkqo.dll. Could this also be contributing to
the problem.

Any ideas?

Thanks,

Rohan

I'm not familiar with that virus.
Did Norton remove it?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Don Varnau]

Hi,
Interesting... See
http://securityresponse.symantec.com/avcenter/venc/data/downloader.mscache.html

It seems that this trojan can install a browser helper object (BHO.) A BHO
could definitely block new windows. Back to Frank's question, did NAV remove
the trojan?

Download and run BHODemon 1.0:
http://www.definitivesolutions.com/bhodemon.htm See what it finds.

Don