can not send emails

  • Thread starter Thread starter ray taylor6
  • Start date Start date
R

ray taylor6

I have just arrived in kenya from ireland, and have reset details for
outgoing mail, step by step as indicated in HELP. i can receive ok but when
i try to send i get the message as shown below
"Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.indigo.ie', Server:
'accesskenya.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F."
I have tried authentification on and off but no good. help please
 
ray taylor6 said:
I have just arrived in kenya from ireland, and have reset details for
outgoing mail, step by step as indicated in HELP. i can receive ok but
when
i try to send i get the message as shown below
"Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.indigo.ie', Server:
'accesskenya.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number:
0x800CCC0F."
I have tried authentification on and off but no good. help please
Click to expand...
 
Hi Ray,
Your pop account is with indigo.ie and your trying to access accesskenya.com?

Why should that work? Your email server is in Ireland isn't it?

John
 
Are you sure you have the correct server name?
I wasn't able to find the server information online, but I could not open a
port 25 connection to accesskenya.com. However, I was successful
when I used smtp.accesskenya.com.
 
You're welcome, Ray. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


ray taylor6 said:
Dear Gary
I put smtp before access.kenya and it worked.
many thanks
ray
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