Can not retrieve XML file using XmlTextReader, peculiar problem

[Guest]

Hi! I have an application that retrieves its settings from an Apache server
XML file.
The application bombs at this line for one user only:

m_XMLReader = new XmlTextReader(configFileURL);

Everybody else who logs into the laptop is able to use the application with
no problems. Is it a permission problem ? If so, what kind of permissions are
we talking about. I am very puzzled. The user is in another country and I can
not
get his laptop to troubleshoot.

Any ideas/suggestions are greatly appreciated.

Thank you in advance,

--Michael

 

[Nicholas Paldino [.NET/C# MVP]]

Michael,

Well, without knowing HOW the app bombs (what kind of exception is it,
what is the exception message, have you looked at the stack trace, etc, etc)
it's hard to say.

 

[Guest]

Hi! Thank you for taking a look. Unfortunately the app creator coded the app
in such a way that it catches the error and provides a generic error instead.
This makes it somewhat difficult to troubleshoot.

Bumber

Michael,

Well, without knowing HOW the app bombs (what kind of exception is it,
what is the exception message, have you looked at the stack trace, etc, etc)
it's hard to say.


--
- Nicholas Paldino [.NET/C# MVP]
- (e-mail address removed)

Hi! I have an application that retrieves its settings from an Apache
server
XML file.
The application bombs at this line for one user only:

m_XMLReader = new XmlTextReader(configFileURL);

Everybody else who logs into the laptop is able to use the application
with
no problems. Is it a permission problem ? If so, what kind of permissions
are
we talking about. I am very puzzled. The user is in another country and I
can
not
get his laptop to troubleshoot.

Any ideas/suggestions are greatly appreciated.

Thank you in advance,

--Michael

 

[Nicholas Paldino [.NET/C# MVP]]

Wow, that absolutely sucks. Do you have the source? Can you make it
throw the original error, or at least log more info? Quite frankly, without
that extra info, there is nothing more that anyone can do here than guess.


--
- Nicholas Paldino [.NET/C# MVP]
- (e-mail address removed)

Hi! Thank you for taking a look. Unfortunately the app creator coded the
app
in such a way that it catches the error and provides a generic error
instead.
This makes it somewhat difficult to troubleshoot.

Bumber

Michael,

Well, without knowing HOW the app bombs (what kind of exception is
it,
what is the exception message, have you looked at the stack trace, etc,
etc)
it's hard to say.


--
- Nicholas Paldino [.NET/C# MVP]
- (e-mail address removed)

Hi! I have an application that retrieves its settings from an Apache
server
XML file.
The application bombs at this line for one user only:

m_XMLReader = new XmlTextReader(configFileURL);

Everybody else who logs into the laptop is able to use the application
with
no problems. Is it a permission problem ? If so, what kind of
permissions
are
we talking about. I am very puzzled. The user is in another country and
I
can
not
get his laptop to troubleshoot.

Any ideas/suggestions are greatly appreciated.

Thank you in advance,

--Michael

 

[Guest]

ask the user to put the url into his browser and see if he comes up with a
legal XML document.
if he does, it could be an encoding (codepage) problem for his language.
Peter

 

[Guest]

Hi! Thank you for taking a look. The first thing I did is I plugged the URL
in the browser. Everything is fine. I was just told that if you right click
on the exe and
do Run As then other people can run the app just fine. Obviously it's a
permission or
blocked port problem. I am not sure how to troubleshoot permission problems.
What kind of permissions does XmlTextReader need?

Many thanks in advance,

--Michael