Can not print in Color

[Mike]

After Windows XP SP3 was installed non of my XP users can print color from
Microsoft Excel. When you bring up print preview on XP machines that have
not installed SP3, it comes up in color. When you bring up print preview on
XP machines that have installed SP3, the preview is in Black and White. I am
using a combination of Access 97, Word, PP, and Excel 2000, and Outlook 2003.
Has this been documented anywhere? I have no problems printing color in the
other office applications.

 

[Nick]

I have the same problem. We are using Offcie 2003 and right after upgrading
to SP3, Excel will not priview or print in color. "Print to PDF" works in
color. Word works in color. Just Excel is having the problem.

 

[Randy]

My problem is : multi sheet documents, only the first sheet print in colour
the rest of the sheets are in grayscale. Excel 2003 sp2.

 

[pf]

Did anyone ever get this solved??

I have the same problem. We are using Offcie 2003 and right after upgrading
to SP3, Excel will not priview or print in color. "Print to PDF" works in
color. Word works in color. Just Excel is having the problem.

 

[Gord Dibben]

Has anyone thought to look at settings in Page Setup>Sheet and uncheck
"Black and White" and "Draft Quality"?

Has anyone checked to see if the proper printer is selected, not some
vanilla black and white printer?


Gord Dibben MS Excel MVP

 

[pf]

Duh, yes.

Have determined that there is something corrupted in the Excel file. If the
complete file is copied to a new spreadsheet by clicking the tab and copying
or clicking the upper left corner to select all and then coping and pasting;
the problem of the color not printing stays with the new file. If just the
area with data / formulas is copied, the the new file will print in color.

Have determined that the file (original with problem) will print in color by
printing to pdf. Also if the printer is changed to pdf and then changed back
to original printer (xerox color printer) then the apparent file corruption
is cleared up and it will now print in color. It can now be saved and will
print ok going forward. This is happening to multiple excel files. But not
all our excel files.

Need some good help not just obvious statements.

 

[Charlie]

I'm having the same problem but it only happens on Canon MFP ImageRunners.
Could that be what we have in common?

 

[Erin Searfoss]

Nope. I'm using a Xerox. Same problem. It's Excel. The earlier suggestion
to switch to Adobe then back to my color printer worked for me. Thanks pf.

 

[Tom Corbett]

What did you do to resolve this problem. I have one computer doing this.

 

[Erin Searfoss]

pf's suggestion to switch the printer to Adobe and then back to the desired
printer worked for me, but not for everyone. Beyond that I haven't seen any
solutions nor have I found any mention of it in Microsoft's Knowledge Base.

 

[agt]

I also have a Xerox colour document center which will not print the fonts in
colour - it will print the colour of filled in cells but none of the colour
changes to the fonts will print unless I do the "Adobe thing" which is
frustrating.

 

[Remco]

I found a solution related to the printer driver at work!

Via the network we can add a printer in normal windows style. For each
printer we can either select the PS (postscript) driver or the PCL driver. PS
allows color printing, but not of colored Excel fonts. PCL does!

Incidently, having a postscript printer as default also causes copied cells
with colored fonts from Excel to appear black in Powerpoint. And having a PCL
default printer solves that problem too.

This has been bothering me for a long time

 

[Gord Dibben]

Prior to SP3 installation did this not occur?

I'm just wondering if the SP3 made a change to your printer drivers in some
way.


Gord Dibben MS Excel MVP

 

[Remco]

SP3 did not have any impact. It was like this before.

PCL works, postscript does not.

 

[Gord Dibben]

Thanks for clearing that up.


Gord

SP3 did not have any impact. It was like this before.

PCL works, postscript does not.