Hi, Graham,
Did you test ABC Amber with formatted email .msg files? It seems to save
everything as text -- regardless of settings, as far as I can tell. It
doesn't even reconstitute URLs as links. I tried converting to rtf, doc,
html, even pdf. None gave anything resembling the view from opening the
message using Outlook.
It seems to handle some formatted emails semi-correctly if opened directly
from its reading of your .pst file (except that it doesn't seem to want to
display pictures).
OTOH, if I open a stand-alone .msg file in Outlook, it displays perfectly,
and I can either save as in .htm or .rtf (depending on the original
formatting of the file) or select/copy and paste into Word without losing
anything. A pain if you have hundreds of files, yes. But, unless there's
some magic key to ABC Amber that I didn't discover, it probably won't help
if Krissi needs/wants to preserve original formatting.
Too bad, really. Had it handled formatting correctly, I probably would've
spent the $20. It could've been useful.
Or... did you manage to get it to do more than I could?