can any one help me

[Kristie]

Hello everyone i was wondering if any one could help me
All a sudden when i go to save a antimated pic and right
click save as the only thing it will let me save it as is
a bmp and not a gif i have tried everything to fix this
and it wont let me go in and change it to a gif after i
save it as a bmp.. now any time i go to save any thing
that is all i can save it as no matter what the pic is i
have tried down loading a couple of things that some one
told me to do to change it from a bmp to a gif but none of
that is working if any one can help me please message me
and let me know thank u so much for your time my email
address is (e-mail address removed) I would like any help i
can get thank you Kristie

 

[Kelly]

Hi Kristie,

This behavior may occur when AOL's graphic compression option is turned on.
When this option is on, the images are saved as the .art file type.

Connect to the Internet through AOL, and then visit the following AOL Web
site: www.aol.com. Click My AOL. On the Settings menu, click Preferences.

In the Preferences dialog box, click Internet Options (WWW).
In the Internet Options dialog box, click to clear the Always Compress
Graphics dialog box. Click to select the Never Compress Graphics dialog box.
Click Apply, and then click OK.

Modify accordingly for a different version.

For non-aol users

Clear your Temporary Internet Files, then try again.

Suggestion:

Go to IE/Internet Options/Delete Files. Also in Settings change the amount
to 40 MB. This will help in preventing the index files from becoming
overloaded.

 

[Alex Nichol]

Hello everyone i was wondering if any one could help me
All a sudden when i go to save a antimated pic and right
click save as the only thing it will let me save it as is
a bmp and not a gif

This happens if the indexes of the Temporary Internet Files get
overloaded. In Control Panel - Internet Options, in the temporary
internet files section on the General page, click 'Delete files'. Then
I suggest click Settings and reduce the space allowed - 50 MB is
probably generous, and on big drives it tends to choose by default a
setting that is so high that this overload happens