Can a pst file be opened?

[Guest]

A customer has tried to open a pst file and has encountered an error message
about adding non-Unicode store to his profile. Is it safe to open this pst
file?

Thanks

 

[Sue Mosher [MVP-Outlook]]

Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Brian Tillman]

A customer has tried to open a pst file and has encountered an error
message about adding non-Unicode store to his profile. Is it safe to
open this pst file?

It's always safe to open a PST in Outlook. Apparently you're using Outlook
2003 and trying to open an Outlook 97-2002 PST which doesn't support
Unicode. Was it an error or a warning?

 

[Guest]

Thanks for the help

Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks Brian

It was a warning.

It's always safe to open a PST in Outlook. Apparently you're using Outlook
2003 and trying to open an Outlook 97-2002 PST which doesn't support
Unicode. Was it an error or a warning?

 

[Guest]

How will the user know if an e-mail has Unicode?

Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Foreign character sets, for example.

Best practice would be to migrate the content of the old .pst file into a new .pst using the new format.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers