Camera not recognised

[GERI]

My Dell Inspiron does not recognize my JVC (model:GR-DVM5)
Video Camera. I'm using a Digital-out connection in the
camera to the Digital-in connection in the computer.
Any ideas anyone?

 

[Cari \(MS-MVP\)]

You mean firewire to firewire?

Is the Camcorder turned ON and in VCR mode?

Is it connected to an A/C power source and not running on its internal
battery?

 

[Guest]

Cari, thanks for your interest.
Yes, firewire to firewire.
Yes, camera on, in play mode.
Yes connected to AC power source.

Geri from London.

 

[Cari \(MS-MVP\)]

See if you have a friend that has a PC with a firewire port.... and see if
it connects to his/her PC. It may be a faulty firewire cable, but let's see
if we can diagnose a bit further first.

 

[Guest]

Cari, magically the problem has been solved. I purchased
yet another new cable; on the first attempt, the camera
was recognized. So I can now enter a new era of computer
movie making.
Many thanks for your advice.
Greetings from London England
Geri Stillit.

 

[Cari \(MS MVP\)]

Yey!! Happy capture and editing! Hope you managed to return the bad cable!