Calculating Response Rates in Outlook

[JT-TCP]

When I reply to an email, I would like to see the response time calculated
and/or stored between when the email was received and when a response was
sent. In other words, a control mechanism for ensuring that an email is
responded to within a certain time-frame.

 

[Diane Poremsky [MVP]]

you could probably do a custom field that calculates it from the received
time, replied/forwarded time fields. See
http://www.slipstick.com/exs/customfields.htm for the replied time.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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