Business Contact Manager setup Problem

Discussion in 'Microsoft Outlook Installation' started by Piet van der Plas, Nov 21, 2003.

  1. During setup we get the following error message:
    "Setup failed to configure server; refer to the server error logs and setup
    logs for more information"

    Anyone knows the source of this error message and/or knows where to look for
    these error logs?

    Thanks,
    Piet van der Plas
     
    Piet van der Plas, Nov 21, 2003
    #1
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  2. Update: Business Contact Manager setup Problem

    I found this Error.log in the folder Microsoft SQL Server. Hope this helps:

    2003-11-21 08:38:43.25 server Microsoft SQL Server 2000 - 8.00.760
    (Intel X86)
    Dec 17 2002 14:22:05
    Copyright (c) 1988-2003 Microsoft Corporation
    Desktop Engine on Windows NT 5.1 (Build 2600: Service Pack 1)

    2003-11-21 08:38:43.25 server Copyright (C) 1988-2002 Microsoft
    Corporation.
    2003-11-21 08:38:43.25 server All rights reserved.
    2003-11-21 08:38:43.25 server Server Process ID is 812.
    2003-11-21 08:38:43.25 server Logging SQL Server messages in file
    'C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\LOG\ERRORLOG'.
    2003-11-21 08:38:43.28 server SQL Server is starting at priority class
    'normal'(1 CPU detected).
    2003-11-21 08:38:43.48 server SQL Server configured for thread mode
    processing.
    2003-11-21 08:38:43.50 server Using dynamic lock allocation. [500] Lock
    Blocks, [1000] Lock Owner Blocks.
    2003-11-21 08:38:43.57 spid3 Warning ******************
    2003-11-21 08:38:43.57 spid3 SQL Server started in single user mode.
    Updates allowed to system catalogs.
    2003-11-21 08:38:43.68 spid3 Starting up database 'master'.
    2003-11-21 08:38:44.12 server Using 'SSNETLIB.DLL' version '8.0.766'.
    2003-11-21 08:38:44.12 spid5 Starting up database 'model'.
    2003-11-21 08:38:44.20 spid3 Server name is 'ITR10\MICROSOFTBCM'.
    2003-11-21 08:38:44.20 spid3 Skipping startup of clean database id 5
    2003-11-21 08:38:44.20 spid3 Skipping startup of clean database id 6
    2003-11-21 08:38:44.20 spid3 Starting up database 'msdb'.
    2003-11-21 08:38:44.68 spid5 Clearing tempdb database.
    2003-11-21 08:38:46.29 spid5 Starting up database 'tempdb'.
    2003-11-21 08:38:46.48 spid3 Recovery complete.
    2003-11-21 08:38:46.48 spid3 SQL global counter collection task is
    created.
    2003-11-21 08:38:46.51 spid3 Warning: override, autoexec procedures
    skipped.
    2003-11-21 08:38:47.12 server SQL server listening on Shared Memory.
    2003-11-21 08:38:47.14 server SQL Server is ready for client connections
    2003-11-21 08:40:48.35 spid3 SQL Server is terminating due to 'stop'
    request from Service Control Manager.

    "Piet van der Plas" <> wrote in message
    news:3fbdc9b7$0$155$4all.nl...
    > During setup we get the following error message:
    > "Setup failed to configure server; refer to the server error logs and

    setup
    > logs for more information"
    >
    > Anyone knows the source of this error message and/or knows where to look

    for
    > these error logs?
    >
    > Thanks,
    > Piet van der Plas
    >
    >
    >
    >
    >
     
    Piet van der Plas, Nov 21, 2003
    #2
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  3. Go to the Program Files\Microsoft SQL Server folder and delete the MSSQL$MicrosoftBCM folder. Then try rerunning BCM setup.
    --
    Sue Mosher, Outlook MVP
    Outlook and Exchange solutions at http://www.slipstick.com
    Author of
    Microsoft Outlook Programming: Jumpstart
    for Administrators, Power Users, and Developers



    "Piet van der Plas" <> wrote in message news:3fbdc9b7$0$155$4all.nl...
    > During setup we get the following error message:
    > "Setup failed to configure server; refer to the server error logs and setup
    > logs for more information"
    >
    > Anyone knows the source of this error message and/or knows where to look for
    > these error logs?
    >
    > Thanks,
    > Piet van der Plas
    >
    >
    >
    >
    >
     
    Sue Mosher [MVP], Nov 24, 2003
    #3
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