business contact manager not showing recently modified

[Guest]

The recently modified date will not update when an account history item
(note, task, phone call, etc) is added to the account. It is only changing
when a contact is added or any of the contact information is changed for that
account. Is it supposed to do this? It makes it hard to see what accounts
have been "worked" on a particular day. Any suggestions?

Thanks,
Russell

 

[Leonid S. Knyshov]

The recently modified date will not update when an account history item
(note, task, phone call, etc) is added to the account. It is only
changing
when a contact is added or any of the contact information is changed for
that
account. Is it supposed to do this? It makes it hard to see what
accounts
have been "worked" on a particular day. Any suggestions?

Hi Russell,

You should be using opportunity tracking and reports to see this
information.

BCM contacts are always modified due to automatic e-mail linking, so this
metric is not as useful as you would expect.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy