BUGCODE_USB_DRIVER Blue Screen

M

MarkW

I just got a Blue Screen and it said:
BUGCODE_USB_DRIVER
Stop: 0x000000FE (0x00000002, 0x86CB4E70, 0x874E500B, 0x87474D78)

I got a BAD_POOL_CALLER Blue screen earlier that I posted about and
that's what most screens are but now I've gotten this twice. Since it
mentions USB driver I suspect it is a driver issue but what should I
do? I have a ASUS P4P800 motherboard. Should I try to remove all USB
drivers or by that is it possible a driver for one of the USB devices?
I suspect that it did have something to do with me reinstalling
windows.
 
R

Robert Rhea

Try this. It is from the Microsoft Knowledge Base

PSS ID Number: 331988

Article Last Modified on 8/4/2003


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The information in this article applies to:


a.. Microsoft Windows XP Professional SP1
b.. Microsoft Windows XP Professional
c.. Microsoft Windows XP Home Edition SP1
d.. Microsoft Windows XP Home Edition

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This article was previously published under Q331988
SYMPTOMS
When a computer that is running Windows XP is accessing USB 2.0 hard disks
under heavy stress conditions, you may receive a bugcheck 0xFE message
similar to the following:
BUGCODE_USB_DRIVER (fe)
In a USB Driver bugcheck, the first parameter is a USB bugcheck code that
has the following arguments:
a.. Argument 1: 00000002, BAD_URB. The USB client driver has submitted a
USB Request Block (URB) that is still attached to another Input/Output (I/O)
request packet (IRP) that is still pending in the USB driver.
b.. Argument 2: 8162ea78, Address of the pending IRP.
c.. Argument 3: 81707950, Address of the IRP that is passed in.
d.. Argument 4: 8156db7c, Address of the URB that caused the error.
CAUSE
This behavior occurs because in the NT Kernel two threads try to start an
I/O operation on the same packet.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows XP service
pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.

The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.


Date Time Version Size File name SP Level
----------------------------------------------------------------------
12-Nov-2002 23:21 5.1.2600.106 1,848,320 Ntkrnlmp.exe SP1
12-Nov-2002 23:21 5.1.2600.106 1,902,080 Ntkrnlpa.exe SP1
12-Nov-2002 23:21 5.1.2600.106 1,874,944 Ntkrpamp.exe SP1
12-Nov-2002 23:21 5.1.2600.106 1,880,064 Ntoskrnl.exe SP1
13-Nov-2002 00:28 5.1.2600.1143 1,892,352 Ntkrnlmp.exe SP2
13-Nov-2002 00:28 5.1.2600.1143 1,948,160 Ntkrnlpa.exe SP2
13-Nov-2002 00:28 5.1.2600.1143 1,921,024 Ntkrpamp.exe SP2
13-Nov-2002 00:28 5.1.2600.1143 1,924,480 Ntoskrnl.exe SP2


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
Keywords: kbbug kbfix kbQFE kbWinXPpreSP2fix KB331988
Technology: kbWinXPHome kbWinXPHomeSearch kbWinXPHomeSP1 kbWinXPPro
kbWinXPProSearch kbWinXPProSP1 kbWinXPSearch



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