[BUG] Real time protection is disabled in context menu of system tray

S

Seagal

why sometimes the realtime protection is disabled when I
check in context menu of system tray icon? But if I open
the program it says real time is on.
 
A

Andre Da Costa

Give this a try:
Open up control panel and double-click on add/remove programs.
Select Microsoft AntiSpyware
Select "Change"
On the Microsoft AntiSpyware Maintenance Wizard, click next.
On the next screen (Microsoft AntiSpyware Maintenance Wizard) select Update
Microsoft AntiSpyware and click next.
Select Install
Let the product update.
Click Finish.

If that does not work try uninstalling/reinstalling Microsoft AntiSpyware.
 
K

Kozi

-----Original Message-----
why sometimes the realtime protection is disabled when I
check in context menu of system tray icon? But if I open
the program it says real time is on.
.
That behavior is typical if you ever shutdown MSAS
from tray without restarting it and then reboot. GIANTAntiSpywareMain.exe actually checks preferences
when it starts and sees that Agents aren't running so
it starts them up.

The background programs that start at bootup seem to
check a registry key, (HKEY_CURRENT_USER\Software\GIANTCompany\AntiSpyware),
for whether ServState is 1 to start agents or zero to
not start them. But when you close MSAS by selecting
Shutdown MSAS from the tray icon MSAS sets that key
to zero. So when you reboot, MSAS sees the zero and
doesn't run the agents, but when you start
GIANTAntiSpywareMain.exe it notes your preference and
starts the agents up.

I'm hoping that Microsoft decides this is a bug and
fixes it. I don't know if you shutdown MSAS at any time.
If you do, then not closing by the tray icon should fix
the problem. Killing the process in Task Manager stops
MSAS before it can set that registry value to 0.
 
G

Guest

I'm hoping that Microsoft decides this is a bug and
fixes it. I don't know if you shutdown MSAS at any time.
If you do, then not closing by the tray icon should fix
the problem. Killing the process in Task Manager stops
MSAS before it can set that registry value to 0.

.
Continuation of previous: Or MS gets rid of the Shutdown MSAS option in Notification Area.
 

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