BT

[Guest]

H

We have a problem with xp and Bt broadband...when we sign on it signs off just as quickly..we have no idea why this is happening, can anyone help

Thank

Jules

 

[Epona]

Hi

We have a problem with xp and Bt broadband...when we sign on it signs
off just as quickly..we have no idea why this is happening, can
anyone help.

Thanks

Jules

What has this to do with Windows XP and/or Microsoft?! It doesn't take a
three-figure IQ to fathom out that if one is having problems with *BT*
Broadband, then one should contact...

I think you can figure out the rest...

 

[purplehaz]

What has this to do with Windows XP and/or Microsoft?! It doesn't take a
three-figure IQ to fathom out that if one is having problems with *BT*
Broadband, then one should contact...

I think you can figure out the rest...

Well usually you don't sign on to broadband, especially cable, so I assume
the op is taking about when they sign on to a user from the welcome screen
that they get signed back out right away. I problem I've seen posted in the
groups before.(sorry I don't have the fix right now). Not sure why they said
the prob is with BT, I think they are just a newbie and not sure what
they're talking about, but thats no reason to bite their head off.

 

[Malke]

What has this to do with Windows XP and/or Microsoft?! It doesn't take
a three-figure IQ to fathom out that if one is having problems with
*BT* Broadband, then one should contact...

I think you can figure out the rest...

Do you have the msblaster virus? What does a scan with a current
antivirus program (meaning a version not later than 2002 and using
updated virus definitions) show?

Malke

 

[DL]

I assume you mean that when you start yr pc it starts, connects yr internet
access then immediately terminates the connection? - any warning msg?
Check that yr Firewall (see help) is enabled
Ensure you have all XP critical updates (Start/WinUpdate)
Ensure you have a current AntiVirus App, and that the deffinitions are
current
See
http://security.symantec.com/sscv6/home.asp?j=1&langid=ie&venid=sym&plfid=22&pkj=XGYNOLLNKSGGNOLLFWV
for online scanning of pc
David

Hi

We have a problem with xp and Bt broadband...when we sign on it signs off

just as quickly..we have no idea why this is happening, can anyone help.

 

[Rob Schneider]

Well usually you don't sign on to broadband, especially cable, so I assume
the op is taking about when they sign on to a user from the welcome screen
that they get signed back out right away. I problem I've seen posted in the
groups before.(sorry I don't have the fix right now). Not sure why they said
the prob is with BT, I think they are just a newbie and not sure what
they're talking about, but thats no reason to bite their head off.

I saw a BT broadband installation briefly at the neighbour's a few weeks
ago. I noticed there was a "sign-on" which surprised me. I didn't
pursue to find it what it was about, but there definiitely is some sort
of "sign-on" with BT. Why, I don't know.

OP should call BT (as others have suggested).

 

[purplehaz]

I saw a BT broadband installation briefly at the neighbour's a few weeks
ago. I noticed there was a "sign-on" which surprised me. I didn't
pursue to find it what it was about, but there definiitely is some sort
of "sign-on" with BT. Why, I don't know.

OP should call BT (as others have suggested).

It must be because it looks like it is ADSL and not cable. I just checked
their site. Many DSL broadband connections still need to connect.