BSOD

[Doug Siddens]

I've been having daily system freezes. Last night I let the system
sit in the fozen mode and when I checked in the morning the following
message was on screen:

*** STOP: 0x0000007A (0xE1491628, 0xC0000185, 0xBF81072A,
0x063F4860)

*** win32k.sys - Address BF81072A base at BF800000,
Datestamp 3F73195d



Questions: What does this mean & how can I set XPpro to run stable?

Thank you, Doug

 

[Sir_George]

Doug,

See if the following provides any help;

The behavior may occur if the win32k.sys is corrupted. Go to
C:\WINDOWS\System32 and rename the Win32k.sys file to Win32k.old and then
close the window.

Now go back to the system32 folder and you will have a new and non-corrupt
Win32k.sys file.

The behavior may also be caused by the virtual memory of Windows XP
being corrupted. Disable and then enable the Virtual Memory to see whether
it
solves the problem.

To disable Virtual memory:

1. Right click My Computer and choose properties
2. Click the Advanced tab
3. Under Performance click settings.
4. Click the Advanced tab.
5. Under Virtual memory click change
6. Click no paging file
7. Click OK
8. Restart the computer

To enable Virtual memory:

1. Right click My Computer and choose properties
2. Click the Advanced tab
3. Under Performance click settings.
4. Click the Advanced tab.
5. Under Virtual memory click change
6. Click System Managed Size
7. Click OK
8. Restart the computer

 

[Doug Siddens]

Thank you Sir_George for the tips. I've done both of them but am
still getting system lockup - although without the blue screen error
message I wrote of. The "usual" end of the freeze is that the machine
tries to reboot (after quite a while, maybe hours?) and then freezes
at the black and white screen that is showing some hardware settings.
So at that point (it's usually in the morning with my first cup of
tea) I power down and repower. Then the box boots up completely.

In looking over my system I began wondering if there is a virus or
someother nasty on the hard drive. I run AVG with current db at 2a.m.
everyday. I tried running it manually and got the same system freeze.
Next, I looked at the directory tree and saw a folder that I can look
into, even with a DOS window. It's path and name are: C:\System
Volume Information. Windows Explorer returns the message that it is
not accessible. Access is denied.

Could this be the culprit?

Doug