BSOD

G

Guest

had repeated BSODs --got lots of dmp files -- Is there a place I can send
them to to find out the cause?
 
M

Michael Solomon

medic said:
had repeated BSODs --got lots of dmp files -- Is there a place I can
send them to to find out the cause?
You need to make sure your device drivers are up to date. If you have the
latest drivers, note that drivers for a lot of devices are still in beta.
If that's the case for some of yours, it's possible these drivers still have
issues, you'll need to contact the hardware manufacturer as they supply
drivers.

Also, many of the released drivers currently only support basic functions.
If a device is make a call that goes beyond the basic functionality of the
driver, it can cause the system to blue screen.
 
G

Guest

I have the latest drivers and i am not even sure that thsi is a driver
problem vs a software problem
 
M

Michael Solomon

medic said:
I have the latest drivers and i am not even sure that thsi is a driver
problem vs a software problem
Most blue screen issues are hardware related. Even if it is software, it is
usually software related to some device and that almost invariably leads you
back to the driver. In this case, about all you can do is uninstall devices
one by one. You can even do it with the graphics card if your setup has a
VGA driver for your card. There usually is a generic VGA driver but not
always. If the drivers are up to date, that doesn't rule them out,
especially with an OS this new. You'll need to uninstall a device, you
might start with peripherals, printer, scanner, etc. or something you know
you recently installed and yes, that includes software.

If this is quite recent, you might check System Restore to see if you have a
restore point that goes back prior to when this began and try that before
anything else. If not, it's trial and error until you find the problem.
You can also check the event viewer under Administrative Tools for any red
warnings under the system and applications tabs as any such errors might
give a clue or possibly lead you to the specific device or application,
especially if you see the error repeated many times.
 

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