BSOD--help

[mb40sr]

I just recently started getting the blue screen of death (BSOD). How can I
tell whats causing it? I am running Vista 64 bit & Norton 360 V3. The only
thing I can think of is the IE8 update.

 

[Michael Walraven]

there is usually some clue in the message shown on the blue screen of death.
If you report what the error message is someone may be able to help.
Michael

 

[Ǝиçεl]

<http://www.winvistaclub.com/t3.html>
-=-

I hope this is enough to get you on the Ñight road for nºw.


Ǝиçεl
-=-

 

[Andereida]

I just recently started getting the blue screen of death (BSOD). How can I
tell whats causing it? I am running Vista 64 bit & Norton 360 V3. The only
thing I can think of is the IE8 update.

Sometimes my Vista machine stops working with a fault. Always my first move
is to Control Panel/ Problem Reports & Solutions/ View Problem History. Here
there is a list of recent faults and selecting and clicking on any one fault
will open a new screen giving details of that problem and a suggested cure.
Try it - it usually shows the way to go.

By the way, do you really get a blue screen like in earlier windows
versions? I thought that Vista was designed differently - and I have never
seen one.

bhk

 

[mb40sr]

Here is what i found in the "problem reports and solutions section:


Product
hpqddsvc

Problem
Service Hang Report

Date
5/5/2009 8:29 PM

Status
Not Reported

Description
Service HP CUE DeviceDiscovery Service hung on starting.

Problem signature
Problem Event Name: ServiceHang
Service Name: hpqddsvc
Image Name: hpqddsvc.dll
Image Version: 100.0.190.0
Service Type: 20
Start Type: 2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
Version.txt
minidump.mdmp

 

[Michael Walraven]

did you recently install Roxio Easy Media Creator? They don't seem to get
along.
Michael

(Google "hp CUE")

 

[mb40sr]

No i haven't. It could be the HP web printer stuff. I haven't had the problem
since converting back to IE7.

 

[Michael Walraven]

I think that is the program that monitors the HP printer ink levels, I don't
have a HP printer so I could easly be wrong.
Michael

 

[Tae Song]

Here is what i found in the "problem reports and solutions section:


Product
hpqddsvc

Problem
Service Hang Report

Date
5/5/2009 8:29 PM

Status
Not Reported

Description
Service HP CUE DeviceDiscovery Service hung on starting.

Problem signature
Problem Event Name: ServiceHang
Service Name: hpqddsvc
Image Name: hpqddsvc.dll
Image Version: 100.0.190.0
Service Type: 20
Start Type: 2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
Version.txt
minidump.mdmp

Do you have a HP Officejet All-in-One? It's the stupid HP software, not the
drivers. You can uninstall the software, but leave the print drivers alone.