BSOD dump file analysis -- where??

  • Thread starter Thread starter Clyde
  • Start date Start date
C

Clyde

Where can I get a Win2K BSOD dump file analyzed? I already have the
tools for printing out the codes, etc. but I need someone to find out
what is causing the crash.

I get random IRQL_NOT_LESS_OR_EQUAL crashes like the one below. The
only thing in common is that all crashes show the same "address which
referenced memory" location.

I've done just about every memory test there is so I don't think
that's the problem.

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid)
address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00bc6558, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 80437d8c, address which referenced memory
 
These links may help.

http://msdn.microsoft.com/library/e..._b974c0cb-dd37-4b81-b818-e5ea50cb07a6.xml.asp

http://www.microsoft.com/whdc/devtools/debugging/default.mspx

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Where can I get a Win2K BSOD dump file analyzed? I already have the
| tools for printing out the codes, etc. but I need someone to find out
| what is causing the crash.
|
| I get random IRQL_NOT_LESS_OR_EQUAL crashes like the one below. The
| only thing in common is that all crashes show the same "address which
| referenced memory" location.
|
| I've done just about every memory test there is so I don't think
| that's the problem.
|
| IRQL_NOT_LESS_OR_EQUAL (a)
| An attempt was made to access a pageable (or completely invalid)
| address at an
| interrupt request level (IRQL) that is too high. This is usually
| caused by drivers using improper addresses.
| If a kernel debugger is available get the stack backtrace.
| Arguments:
| Arg1: 00bc6558, memory referenced
| Arg2: 00000002, IRQL
| Arg3: 00000000, value 0 = read operation, 1 = write operation
| Arg4: 80437d8c, address which referenced memory
|
 
Clyde said:
Where can I get a Win2K BSOD dump file analyzed? I already have the
tools for printing out the codes, etc. but I need someone to find out
what is causing the crash.

I get random IRQL_NOT_LESS_OR_EQUAL crashes like the one below. The
only thing in common is that all crashes show the same "address which
referenced memory" location.
Click to expand...

Don't suppose your *only* getting it while the PC is booting after
rebooting/cold starting?

I've been getting the same thing intermittently but have never been able to
track down the cause. If memory serves I was able to use pstat.exe to find
out which driver it was, but it was ntoskrnl.exe. Not really something I
can get rid of ;-)


aD
 
You'll probably need to call Microsoft product support for that.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thanks but I already have those.
|
| I'm looking for a service that will analyze the dump file and then
| tell me what is causing the problem. I saw a page on MS' site that
| you could send dump files to but it's only for XP.
|
| http://oca.microsoft.com./en/welcome.aspx
 

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