Broken Outlook

[VPN_Problem]

Customer started having problems authenticating to Exchange.

Upgraded to 2003 Outlook same results.

User can open mailbox from any other machine, nobody can open Exchange from
his. Windows 2000 - removed and reinstalled IP. No spyware. Server is
2000 SBS. When setting up a new profile and check name you immediately get
outlook could not log you on and it doesn't even try. Can ping the server
by name and no wierd entries in log.

Ideas?

 

[Milly Staples [MVP - Outlook]]

Is the authentication set to kerberos or ntlm? Try just ntlm to see if it
helps.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head-scratching, VPN_Problem asked this group:

| Customer started having problems authenticating to Exchange.
|
| Upgraded to 2003 Outlook same results.
|
| User can open mailbox from any other machine, nobody can open
| Exchange from his. Windows 2000 - removed and reinstalled IP. No
| spyware. Server is 2000 SBS. When setting up a new profile and
| check name you immediately get outlook could not log you on and it
| doesn't even try. Can ping the server by name and no wierd entries
| in log.
|
| Ideas?