Broken CD

[EDMUND]

I've tried to reinstall XP after a new hard disk but the
CD is faulty (cyclic redundancy error).
How do I go about getting it replaced?
I don't know the product ID as it's not installed but
I've got the original packaging with the Product Key.

 

[Jupiter Jones [MVP]]

Edmund;
If Windows XP is retail contact Microsoft:
http://support.microsoft.com/?kbid=326246

If Windows XP is OEM contact the seller, Microsoft may not be able to
help.

 

[Bruce Chambers]

Greetings --

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC to see about obtaining a replacement.


Bruce Chambers

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