Broken CD


E

EDMUND

I've tried to reinstall XP after a new hard disk but the
CD is faulty (cyclic redundancy error).
How do I go about getting it replaced?
I don't know the product ID as it's not installed but
I've got the original packaging with the Product Key.
 
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B

Bruce Chambers

Greetings --

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC to see about obtaining a replacement.


Bruce Chambers

--
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having both at once. -- RAH
 

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