Bought first PC Game, Direct X problem. Please help???


G

Guest

I loaded Painkiller into my PC and when i try and start the game i get this
message, "ERROR: could not Initialize DirectX 9 Renderer" What does this
mean?

Do i need a new video card or something?
 
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A

Andy Social

On Sun, 18 Dec 2005 13:31:02 -0800, Tony the Red <Tony the
I loaded Painkiller into my PC and when i try and start the game i get this
message, "ERROR: could not Initialize DirectX 9 Renderer" What does this
mean?

Do i need a new video card or something?
You need to install DirectX 9 from here first.
http://www.microsoft.com/windows/directx/default.aspx

What video card do you have? Maybe you need a new one if your current
one isn't up to scratch.
 
G

Guest

honestly, i'm not sure of the video card i have. its the one that came with
the PC. its only a month or so old. i figured it would be good enough.
 
J

Jimmy S.

Hi Tony the Red,

Here are a few ways to identify which video card you have
installed on your computer.

1. Click Start / Run / type: dxdiag
Click the Display Tab
Look under Device for the name and manufacturer

2. Click Start / (Settings) Control Panel
Click Display
Click the Settings Tab
Click the Advanced... button
Click the Adapter Tab

3. Click Start / Run / type: msinfo32
Click on the + Components
Click on Display to see the name on the right

4. Use Belarc to see indentify your Video, Chipset and Motherboard:
http://www.majorgeeks.com/download1385.html

5. Get the information from the manufactures website (or store)

6. Look on the Video card itself if you plug into a card, or

7. Look in your Motherboard manual if you plug into the
on board video built into the motherboard of your computer.

Hope that helps you identify the make and model of your video card,
and afterwards, Try updating your Video drivers using these steps:
http://mvps.org/nibblesnbits/Video.html#drivers Good Luck! :)


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


Tony the Red Wrote:
=================
| honestly, i'm not sure of the video card i have. its the one that came with
| the PC. its only a month or so old. i figured it would be good enough.
|
| "Andy Social" wrote:
|
|| On Sun, 18 Dec 2005 13:31:02 -0800, Tony the Red <Tony the
|| (e-mail address removed)> wrote:
||
||| I loaded Painkiller into my PC and when i try and start the game i get this
||| message, "ERROR: could not Initialize DirectX 9 Renderer" What does this
||| mean?
|||
||| Do i need a new video card or something?
||
|| You need to install DirectX 9 from here first.
|| http://www.microsoft.com/windows/directx/default.aspx
||
|| What video card do you have? Maybe you need a new one if your current
|| one isn't up to scratch.
 
G

Guest

The info i found out was "Intel(R) 82915G/GV/10GL Express Chipset Family" is
this the video card info I should have found?

Thanks for the help with this. This is probly why I just play X-Box and the
360 lol
 
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G

Guest

the big difference between the xbox and computer games is once u have the
xbox, u can play just about any games that are made for it, w/ a computer,
however, u'll need to continuly upgrade ur system, including ram, video card,
and cpu, as time pass because newer games will demand more and more from your
computer.

i'm not familiar with ur video card but it looks like it might be an
integrated card, which means it's located on the motherboard, not a separate
card that goes into the video card expansion slot. an integrated card will
meet most basic home computing needs, such as word processor, e-mail, surf
web, etc., but can't handle much more. although u said ur system is fairly
new, having an integrated video card is not uncommon, especially if u went w/
a budget computer.

if u decide do buy a video card, u'll need to know whether ur system takes
an agp card or a pci-e card. the wrong one won't work. i don't know of an
easy way to tell unless u crack the case open.
 
G

Guest

I had the same problem as this guy, but my card is an 32 mb. Mirage SiS 661FX.
Does this mean i have to upgrade as well, because my pc is literally days
old!!
 
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J

Jimmy S.

Hi themostconfusedmanever,

Your SiS chipset *might* be able to handle the game with a newer driver..
... evern though your PC is days old, the drivers might be months/years old.

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you update DirectX
from: http://www.microsoft.com/windows/directx/default.aspx

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://mvps.org/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://mvps.org/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegadrivers.net

There you have it, if you have any questions feel free to post them! :)

Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________




themostconfusedmanever Wrote:
=================
| I had the same problem as this guy, but my card is an 32 mb. Mirage SiS 661FX.
| Does this mean i have to upgrade as well, because my pc is literally days
| old!!
 

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