boot up problem

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

my sister has this problem, when she trys to boot up windows the computer shuts down? it wont let her finish installing windows. can somebody help,please i think she is going nuts! thanks
 
Hi,

Is she in the process of installing WindowsXP, or is it a previously
completed installation that will not fully load, but was working before?
Does she have a broadband connection, and is it currently attached?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

karencos said:
my sister has this problem, when she trys to boot up windows the computer
Click to expand...
shuts down? it wont let her finish installing windows. can somebody
help,please i think she is going nuts! thanks
 
hi, yes it worked before , and she cant finish instalation. no she doesn't have broadband. thanks
 
Hi,

Can't finish what installation? Is she reinstalling Windows? An update? Some
other software? Has she tried loading in Safe mode? Specifics are sorely
needed here for any meaningful assistance.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

karencos said:
hi, yes it worked before , and she cant finish instalation. no she doesn't
Click to expand...
have broadband. thanks
 
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