Boot failure: caused by virus?

[Guest]

I am using XP Home and now cannot boot. Yesterday I had 2 e-mails containing viruses and was told by my anti-virus programme that these had been isolated in the virus vault. I logged off as normal but when I came back to my PC it refused to boot. I get the screen with the options of safe mode, safe mode with networking or command prompt, last good configuration or normal boot, but none of them works. The PC just restarts and goes through the whole process again. I have 2 questions: could this be caused by a virus, and is there anything I should try before using the XP disc to try a repair install?
Thanks for any suggestions.

 

[Will Denny]

Hi

You could try the following before a Repair Install:

"How to Recover from a Corrupted Registry That Prevents Windows XP from
Starting"
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545&Product=winxp

Please note - if you decide on a Repair Install all of the Windows Updates
that you have installed will have to be re-installed.

--

Will Denny
MS-MVP Windows - Shell/User


| I am using XP Home and now cannot boot. Yesterday I had 2 e-mails
containing viruses and was told by my anti-virus programme that these had
been isolated in the virus vault. I logged off as normal but when I came
back to my PC it refused to boot. I get the screen with the options of safe
mode, safe mode with networking or command prompt, last good configuration
or normal boot, but none of them works. The PC just restarts and goes
through the whole process again. I have 2 questions: could this be caused by
a virus, and is there anything I should try before using the XP disc to try
a repair install?
| Thanks for any suggestions.

 

[Guest]

Thanks for that: I'll give it a try

Jim