Boot failure after program removal

  • Thread starter Thread starter Eculle1
  • Start date Start date
E

Eculle1

Unstalled a program under control panel option and rebooted system. At
first, windows started but immediately after the desktop was displayed, I got
a blue screen error messege, system immediately rebooted and checked my
external HD for errors - none found. This happened about 5 times. Now, on
boot, lights on my keyboard blick once as if the system is starting but,
Windows does not start or anything is displayed on my display.

The system will not recognize a CD or flash drive.

OS: Windows XP (SP3)
Mem: 3.75 g
 
What program was uninstalled?

Please post a complete Stop Error report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
you might try holding
down the f8 key
as soon as the bios
finishes checking the
state of your devices.

the f8 key will enable
the special boot menu.

try last good configuration
firstly.

if the above doesn't work
then try safe mode.

-----------------
in regards to the system
not recognizing the cd,

the cd drive may not be
enabled as the boot up
device in the bios.

so enable it and the
hard drive will no longer
be the primary boot up
device.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen
 
Eculle1 said:
Unstalled a program under control panel option and rebooted system. At
first, windows started but immediately after the desktop was displayed, I got
a blue screen error messege, system immediately rebooted and checked my
external HD for errors - none found. This happened about 5 times. Now, on
boot, lights on my keyboard blick once as if the system is starting but,
Windows does not start or anything is displayed on my display.

The system will not recognize a CD or flash drive.

OS: Windows XP (SP3)
Mem: 3.75 g

Can you get into the BIOS configuration screens? If so, what devices
are listed in the "boot order sequence" (and in which order)? If the
hard disk is listed first, change it to floppy -> CD/DVD -> hard disk.
Then see if you can bootup using a bootable floppy or bootable CD. If
that works, remove floppies or CDs, take off the side cover, power down
the computer, wait half a minute, then power up with your ear next to
the hard drive. You should hear it whine as it spins up. If not, go
back into BIOS and check if it can detect the hard disk (see if it lists
the hard disk size and parameters).

It's possible you just got hit with a hardware failure. Do you even see
the POST (power-on self test) screen after you power up (shows some BIOS
info but before Windows starts to boot)? You might not see the POST
screen on some branded computers because they shove their logo on the
screen which obliterates the POST screen.
 
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