blue screen

[crabbyden]

I have tried several fax programs, Snappy, BVRP,RKS, and all blue screen at
the time of dialing. Dell 410 , 2gig mem,
crash code is
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini012108-03.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
BCCode: 12
BCP1: 00000002
BCP2: 8001003B
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 8b760a0f-0646-4ab5-be03-27fc872c7885

Could I have modem problems? device manag. says o.k. and good driver.
or maybe other hardware probs. I have old creative sound card installed SB
Live 24bit
Can anybody tell me where to find code message info

 

[Rick Rogers]

Hi,

If they're all crashing at the time of dialing, that's your first hint that
there is a problem with the modem software. While it may appear to be ok in
device manager, it's obviously not ok once it starts actually being used. I
would check for an update to the supporting drivers from the manufacturer
(not Dell, but the actual maker of the device).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com