Blue Screen of Death

B

Brian

While I thought MS was supposed to be done with the BSD, I have found it on
my two day old HP Pavilion m9357c running MS Windows Vista Home Premium
64bit. I get it about 7 times a day. I have the updates for Vista on and
updated to its full potential...yet it still appears. I also cannot get my
Smartphone to be recognized for Sync while running though all the device
drivers are in order and have no conflicts. I am looking for help here since
MS does not support there product unless I pay them another 59 dollars even
though I just purchased this. Any help is greatly appreciated.
 
M

Malke

Brian said:
While I thought MS was supposed to be done with the BSD, I have found it
on my two day old HP Pavilion m9357c running MS Windows Vista Home Premium
64bit. I get it about 7 times a day. I have the updates for Vista on and
updated to its full potential...yet it still appears. I also cannot get
my Smartphone to be recognized for Sync while running though all the
device
drivers are in order and have no conflicts. I am looking for help here
since MS does not support there product unless I pay them another 59
dollars even
though I just purchased this. Any help is greatly appreciated.

Your support comes from HP. Since the machine is only 2 days old, return it
for one that works. Unless you've installed a ton of cr*p that isn't
supported in Vista, a computer right out of the box should not be getting
BSODs. Review what you've installed and if nothing, definitely return the
machine. Otherwise, do some research as to what you've installed and take
appropriate action.

Malke
 
M

Mike Hall - MVP

Brian said:
While I thought MS was supposed to be done with the BSD, I have found it
on
my two day old HP Pavilion m9357c running MS Windows Vista Home Premium
64bit. I get it about 7 times a day. I have the updates for Vista on and
updated to its full potential...yet it still appears. I also cannot get
my
Smartphone to be recognized for Sync while running though all the device
drivers are in order and have no conflicts. I am looking for help here
since
MS does not support there product unless I pay them another 59 dollars
even
though I just purchased this. Any help is greatly appreciated.


Did the blue screens come before you try messing with your Smartphone?

Something that may help you with Smartphone sync..

http://it.toolbox.com/blogs/windows...ur-smartphone-to-windows-vista-try-this-15398

Please not that support for your machine is done through HP, not Microsoft.
You should not call or contact Microsoft at all, and therefore will not be
liable for any charge.

If you can't resolve your problems, take the machine back to where you
purchased it and ask a technician to sort it out for you..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 

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