Blue Screen of Death on shut down or restart

[robbo66]

While re-starting during reinstallation of printer driver, I got a blue
screen. I get same blue screen whenever I try to shut down or re-start. There
is no restore point prior to this. A re-installation of the printer driver
did not resolve the problem. There is no crash unless I try to shut down or
re-start. The event log is as follows:

Product
Windows

Problem
Shut down unexpectedly

Date
19/11/2007 5:59 PM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105

Files that help describe the problem
Mini111907-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000001
BCP4: 81C671B0
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Any ideas?

 

[Rick Rogers]

Hi,

Can you send me these files?

Mini111907-01.dmp
sysdata.xml
Version.txt

Use the email address used here, and a subject line of 'per req' to get past
filters. They may contain information that indicate the problem (likely a
driver issue from the BCCode type).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com