F
Frank Saunders MS-MVP IE,OE/WM
Harry said:I, too, am plagued with BSOD. I have a Dell Dim E521, purchased about 10
mos ago. Dell's answers have been everything from driver updates (which
don't work for the machine problems) to restoring to factory setup, which
doesn't work for me. Stripping away all of my useful programs may be an
answer, but not the right answer.
Dell is going to call again today. I think these are the same guys I talk
to when I call HP support. So far I've communicated with half the male
population of India.
I'm no computer geek (and don't intend to spend 10 hours a week to become
one), but have been involved in analytical trouble shooting all of my
life. My take is that these BSOD posts represent less than 5% of the BSOD
problems being encountered with Vista. The actual problem is way too
widespread to be blamed on hardware.
If Microsoft really wants to get to bottom of this, you need to start
asking better questions to find the commonalities, i.e. Virus software,
device drivers, usage patterns, etc., and stop worrying about stepping on
the toes of various software providers. Otherwise we'll all just continue
grasping at straws, and the favored target straw is as varied as the
number of techs.
The shotgun approach of uninstalling everything but Vista would give me
100 GB of disk space that I would never use, and reduce my machine to toy
status. If all I can do is email & web surfing, I don't need a computer.
I'm way too busy using applications to be taking the time to be
re-installing.
There are several different BSODs and they contain information about the
error to help diagnose the problem. Very few people seem to be willing to
copy down that information and include it.