blue screen - continuous reboot

[Guest]

I have a laptop that periodically freezes up, and when i try to reboot it,
it falshes a blue screen. unfortunately, the screen falshes by bso fast
that i dont get a chance to see what it has to say. it will boot into safe
mode. is there a way to access a log that has the stop error? i have tried
looking in the event log, and there was nothing that seemed relevant. Is
there a way to get it to not reboot continously?

thanks
frogeye

 

[Guest]

I have a laptop that periodically freezes up, and when i try to reboot it,
it falshes a blue screen. unfortunately, the screen falshes by bso fast
that i dont get a chance to see what it has to say. it will boot into safe
mode. is there a way to access a log that has the stop error? i have tried
looking in the event log, and there was nothing that seemed relevant. Is
there a way to get it to not reboot continously?

thanks
frogeye

I ngot it to stop the continuous reboot and got the following error:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP 0x00000000, (0x00000002, 0x00000001, 0xF83CD67D)


I uninstalled spybot, which i had recently installed, but i still get the
blue screen.
according ot a site that i saw, it might be a deviced driver. How do i go
about troubleshooting that?

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(D1)

http://aumha.org/win5/kbestop.htm

Although the Stop Code you posted and the one for the error message aren't
the same.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(D1)

http://aumha.org/win5/kbestop.htm

Although the Stop Code you posted and the one for the error message aren't
the same.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups




The stop code should have been 0x000000D1 (0x00000000, 0x00000002, 0x00000001, 0xF83CD67D)

 

[Guest]

Hi Frogeye,

I got the same blue screen error message. Do you have an Inspiron 6000?

I Called Dell when I checked the timing of the problem I suspected the error
was being caused by a recent Windows update download. The download acts as a
spyware removal tool. I have Spybot too and didn't want this Microsoft tool
so I did a system restore to back before I started having the problem. The
system restore solved the problem for a few days. I didn't turn off
automatic updates, though, so a few days later I got the same error message
and found that the same tool was the culprit. Did another system restore and
turned off Auto Updater to notify me of updates rather than just install them
automatically.

It doesn't seem to be a driver problem at all but rather the update is
falsly recognizing the driver as a problem. Dell doesn't have an final
answer yet but they're "working on it". This solution might work well for
you too.

Good luck,

Brian

 

[Will Denny]

That's the correct Stop Code for the error message


--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Will,

Was your last actually a post or were you just repeating what Frogeye posted
fro my sake. Not clear. Doesn't seem to be a new entry...

-Brian