Blue Screen and Corrupt Files on brand new computer! Help me please!

B

bjornwerner

I just recently got a a new computer that works fine for about 5-10
hours or so. After this downloaded files (firefox or internet explorer,
it doesn't matter) are presented by Windows as "corrupt" in a variety
of way. Basically they are uninstallable. This would be explainable if
these files came from the more shady places from the web but Acrobat
Reader sure isn't one of them. The most "unestablished" program I've
installed is Shadows BitTornado torrentclient which has never turned
out to be a problem before. When this filecorrpution-phenonema turns up
it's only a matter of time (+ - 30 minutes) before I get a blue screen
telling me that Windows have encountered an error in:

"DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** STOP: 0x00000D1 (0x00000064, 0x00000002, 0x0000001, 0xEF372348)

*** NVTcp.sys Address EF372548 base at EF365000, DATESTAMP 4253b85b

My system stats are:

AMD Athlon 3500 + (2,21 GHz)
1 GB RAM
350 W
2xGeforce 6600 256 mb
250 GB HD

It's sufficiently cooled and I've tried reinstalling Windows, this
sadly not solving the problem. Does anyone have any clue about what to
do?
 
M

Malke

I just recently got a a new computer that works fine for about 5-10
hours or so. After this downloaded files (firefox or internet
explorer, it doesn't matter) are presented by Windows as "corrupt" in
a variety of way. Basically they are uninstallable. This would be
explainable if these files came from the more shady places from the
web but Acrobat Reader sure isn't one of them. The most
"unestablished" program I've installed is Shadows BitTornado
torrentclient which has never turned out to be a problem before. When
this filecorrpution-phenonema turns up it's only a matter of time (+ -
30 minutes) before I get a blue screen telling me that Windows have
encountered an error in:

"DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** STOP: 0x00000D1 (0x00000064, 0x00000002, 0x0000001, 0xEF372348)

*** NVTcp.sys Address EF372548 base at EF365000, DATESTAMP 4253b85b

My system stats are:

AMD Athlon 3500 + (2,21 GHz)
1 GB RAM
350 W
2xGeforce 6600 256 mb
250 GB HD

It's sufficiently cooled and I've tried reinstalling Windows, this
sadly not solving the problem. Does anyone have any clue about what to
do?

That error indicates a driver or hardware problem. The NVTcp.sys file is
from Nvidia (your graphics card). Go to Nvidia's website and download
the most recent driver and install it. If that doesn't fix the issue,
take the machine back to where you bought it.

Malke
 
K

Kevin

Have you been running a firewall, anti-virus application, and an adware and
spyware scanner application? One of the best ways to infect a clean system
is to use file-sharing applications like the one you mention in your post.
 
M

Malke

Of course I have! I actually haven't even completed a single download
yet!

If you are talking about problems with a brand-new machine right out of
the box, take it back to the store immediately.

Malke
 
B

bjornwerner

Sadly it's made from parts, not bought as a package so I have to deal
with it myself. I've run a memory diagnostics test without encountering
any errors what so ever, thus excluding the second to alternatives (if
I understand you correctly). How do I fix this "Virtual Memory Manager
Page - file"?
 
B

Bruce Chambers

Sadly it's made from parts, not bought as a package so I have to deal
with it myself. I've run a memory diagnostics test without encountering
any errors what so ever, thus excluding the second to alternatives (if
I understand you correctly). How do I fix this "Virtual Memory Manager
Page - file"?


Please quote the relevant portions of the post to which you're
replying. Without that information to provide a context for your
statements, if virtually impossible for those of us who don't see
posts/threads we've already read and don't have eidetic memories (any
anyone new to the thread) to understand what message you're trying to
convey.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
M

Malke

Sadly it's made from parts, not bought as a package so I have to deal
with it myself. I've run a memory diagnostics test without
encountering any errors what so ever, thus excluding the second to
alternatives (if I understand you correctly). How do I fix this
"Virtual Memory Manager Page - file"?

If you didn't make the computer yourself, take it back to the person who
made it. Otherwise, here are some t-shooting steps:

1. Did you install all the drivers for all the hardware, including the
motherboard? If not, do that and see how things go. If you don't get
any errors, you're done.

2. Make sure you get the latest drivers for your videocard from Nvidia
(www.nvidia.com). If you *have* the latest drivers, try an older
version. Nvidia keeps an archive of previous drivers.

3. If you've done all the work with the drivers and you are still
getting the blue screening, uninstall the video card and swap it out
for a different, known-working one. The original card may be faulty.

Let us know how it goes for you.

Malke
 

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