Blue screen after DNS added - please help

[Guest]

Hi - I had 2 DC's. 1 DC went down because of a hardware failure. The other
DC took over. I added DNS to the DC running. I had to reboot the server.

When it came up I got the blue screen.

I tried to just go to a dos prompt and still get the blue screen.

Is there anything I can do?

Would adding a DNS server cause this?

Thanks - I'm desperate.

 

[Meinolf Weber]

Hello semi,

Did you try F8 after BIOS startup and choose Last known good configuration?
Also would be nice to know the error from the BSD.

Best regards

Meinolf Weber
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[Guest]

Thanks for getting back to me so soon.

I did try "last know good config" but got the same screen.

Here's what the screen says:


Stop: oxoooooo7b (ox85cfb430,oxcoooo102, oxoooooooo, oxoooooooo)
Inaccessible_boot_device

 

[Kevin D. Goodknecht Sr. [MVP]]

Read inline please.

In

Thanks for getting back to me so soon.

I did try "last know good config" but got the same screen.

Here's what the screen says:


Stop: oxoooooo7b (ox85cfb430,oxcoooo102, oxoooooooo, oxoooooooo)
Inaccessible_boot_device

This settles it, DNS has nothing to do with the BSOD, Stop 7b is a hardware
driver error I would say it is for the hard disk controller, since you get
the Inaccessible_boot_device with it.

Tell me more about the system. Stop 7b's usually require a clean install,
but you may be able to update or roll back the hard disk controller (or RAID
Array controller) driver.




--
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Kevin D. Goodknecht Sr. [MVP]
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[Guest]

Many thank again…

I can’t believe I had 2 DC’s go down like this…anyway…

The server is a Dell Poweredge 2650. All the hw in this server is from
Dell.

I am running raid 5 – all the hard drive lights are green.

When I boot the server – the array controller starts.
Controller post operation successful build 3170
Displays “ 1 container found†– its running raid 5

The Windows screen comes up “windows 2000 server familyâ€

The status boxes get to about ¾ of the way then I receive a blue screen.

Everything looks to be right.

I can’t believe that I still have users able to access a citrix server
without a DC…must be a TTL thing???

Thanks

 

[Kevin D. Goodknecht Sr. [MVP]]

Read inline please.

In

Many thank again.

I can't believe I had 2 DC's go down like this.anyway.

The server is a Dell Poweredge 2650. All the hw in this server is
from
Dell.

Hmm, I have one of them sitting on my office floor I need to get up out the
bench.

I am running raid 5 - all the hard drive lights are green.

When I boot the server - the array controller starts.
Controller post operation successful build 3170
Displays " 1 container found" - its running raid 5

The Windows screen comes up "windows 2000 server family"

The status boxes get to about ¾ of the way then I receive a blue
screen.

Everything looks to be right.

I can't believe that I still have users able to access a citrix server
without a DC.must be a TTL thing???

The clients will use their cached credentials since they cannot locate a
DC..

Break out the Floppy disc for the RAID controller, boot it to the Windows CD
and run a chkdsk on the system drive and possibly a fixboot or fixmbr. You
will need the password for the directory services restore mode. If it still
has the Pre-install of the OS, it is kinda iffy to get a repair install on a
Dell from the Microsoft CDs but you have to start somewhere. I had a PE2900
eat my lunch for three days trying to fix a stop 7b. The worst part was if I
tried to restore a System State backup, the Stop 7b's would start again. I
hope you have better luck than I did.



--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps

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[semi]

Hi,

I have another server that I built that I was going to add to the domain to
use as a backup DC. I never got that far…Can I just bring this server up
using the same domain name and make it a DC and have a fresh install of AD
for my network? Or, is it much more complex than that?

Do you think I should work on the Dell before installing a new server? I
can’t find the Dell Raid CD – I’m going to have to contact Dell.

Right now, the main thing is my wkst’s can access the Citrix server. As you
said, because they can’t find a DC the clients are using “cache†to connect.
How long do you think this will last? What could cause this to no longer
work? As long as they can connect, this will buy me some time – I just don’t
want to loose it….

Thanks a bunch

 

[Kevin D. Goodknecht Sr. [MVP]]

Read inline please.

In

Hi,

I have another server that I built that I was going to add to the
domain to use as a backup DC. I never got that far.Can I just bring
this server up using the same domain name and make it a DC and have a
fresh install of AD for my network? Or, is it much more complex than
that?

Do you think I should work on the Dell before installing a new
server? I can't find the Dell Raid CD - I'm going to have to contact
Dell.

The only way you can install the RAID drivers is from a floppy disc, you can
download the RAID drivers from Dell. Assuming it is one of the PERC
controllers, I may have the driver myself. The driver I have is for the PERC
5i and PERC 6. I haven't had a chance yet to get my 2650 up onto the bench
to find out which controller it has.

Right now, the main thing is my wkst's can access the Citrix server.
As you said, because they can't find a DC the clients are using
"cache" to connect. How long do you think this will last?

Cached credentials security in Windows Server 2003, in Windows XP, and in
Windows 2000:
http://support.microsoft.com/kb/913485/en-us

What could cause this to no longer work? As long as they can connect,
this will
buy me some time - I just don't want to loose it..

You should have no problem as long as you don't try to change your password.
but this can be a problem if your password expires.




--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps

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[semi]

Hi again,

I ran Dell diag on the hardware and no errors were found. I mentioned that
I would like to re-install the raid drivers and this is what the Dell tech
support said:

" I understand that you would like to re-load a fresh copy of the raid
drivers , but there s no way of doing that without reinstalling the OS . "

Do you know of another way that I can re-install the drivers without
installing a fresh copy of windows? Maybe run windows repair mode or another
program that would allow me to re-install the drivers?

 

[Ace Fekay [MVP]]

In

Hi again,

I ran Dell diag on the hardware and no errors were found. I
mentioned that I would like to re-install the raid drivers and this
is what the Dell tech support said:

" I understand that you would like to re-load a fresh copy of the raid
drivers , but there s no way of doing that without reinstalling the
OS . "

Do you know of another way that I can re-install the drivers without
installing a fresh copy of windows? Maybe run windows repair mode or
another program that would allow me to re-install the drivers?

Try this:

Dell DVD ISO - Dell Systems Management Tools and Documentation (complete DVD
with Open Manage and the whole kit and kaboodle on one DVD). You can
download it to your server. Install and use something like UltraISO, extract
the ISO and run it directly or simply burn the DVD.
http://support.dell.com/support/dow...1&impid=-1&formatcnt=1&libid=36&fileid=234835

Ace

 

[Kevin D. Goodknecht Sr. [MVP]]

Read inline please.

In

Hi again,

I ran Dell diag on the hardware and no errors were found. I
mentioned that
I would like to re-install the raid drivers and this is what the Dell
tech support said:

" I understand that you would like to re-load a fresh copy of the
raid drivers , but there s no way of doing that without reinstalling
the OS . "

Do you know of another way that I can re-install the drivers without
installing a fresh copy of windows? Maybe run windows repair mode or
another program that would allow me to re-install the drivers?

If you could get it into Windows you can update the driver, otherwise you'll
need to boot it to the CD, press F6 when prompted for third party mass
storage devices and insert the Floppy containing the drivers, then run
Windows Setup as a repair.



--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps

===================================
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[semi]

First, I just want to thank everyone who helped me with my Windows problem...

I worked with Dell off and on for 3 days on this...after trying different
things, we ended up going into Rconsole - running chkdsk - the error message
went from "Inaccessible Boot Device" to

"Stop: c0000218 {Registry File Failure} The registry cannot load the hive
(file):\SystemRoot\System32\Config\SOFTWARE or its log or alternate."

Then, did this procedure:

http://support.microsoft.com/?id=307545

Then, on a re-boot, a windows setup started. Windows went through the steps
just like a new installation. It copied a few files from CD then re-booted.

My server then came up with all data and icons on the desktop. However, it
doesn't think that it is a domain controller. In the setup process, it
wouldn't allow me to bring it up as a DC. It thinks or is part of a WG now.
Even though the admin tools are there, I can't access them.

I'm going to have to figure out what to do next.

I think this is a huge achievement but I'm not out of hot water yet...

Do you think I should start a new "post"?

Thanks again.

 

[Ace Fekay [MVP]]

In

I can't believe that I still have users able to access a citrix server
without a DC.must be a TTL thing???

Thanks

No, cached credentials at play.

Ace

 

[Ace Fekay [MVP]]

In

First, I just want to thank everyone who helped me with my Windows
problem...

I worked with Dell off and on for 3 days on this...after trying
different things, we ended up going into Rconsole - running chkdsk -
the error message went from "Inaccessible Boot Device" to

"Stop: c0000218 {Registry File Failure} The registry cannot load the
hive (file):\SystemRoot\System32\Config\SOFTWARE or its log or
alternate."

Then, did this procedure:

http://support.microsoft.com/?id=307545

Then, on a re-boot, a windows setup started. Windows went through
the steps just like a new installation. It copied a few files from
CD then re-booted.

My server then came up with all data and icons on the desktop.
However, it doesn't think that it is a domain controller. In the
setup process, it wouldn't allow me to bring it up as a DC. It
thinks or is part of a WG now. Even though the admin tools are there,
I can't access them.

I'm going to have to figure out what to do next.

I think this is a huge achievement but I'm not out of hot water yet...

Do you think I should start a new "post"?

Thanks again.

No, do NOT start a new post please.

When you copied the reg entries based on that article, and the mini setup
ran, it pretty much wiped out the previous configuration. If there is still
an existing DC, you can go to that DC and remove all existing references to
this DC by running a Metadata Cleanup as shown here:
http://support.microsoft.com/kb/216498

Once that is completed, you can promote this machine (the one you just
recovered) to a DC using the same name into the existing domain.

I agree with Kevin, this was not a DNS install/uninstall issue.I agree as
well this was all a hardware driver related issue based on the error code
you received and posted here. I believe it may have been a driver update
that you installed or was automatically installed? Maybe for the PERC
controller? Was there a Windows update suggesting to install an Adapatec or
LSI Logic SCSI driver update? If you had a SCSI card for a tape driver that
was similar to the PERC, installing a driver for that may have caused it
since it would also be the same driver for the PERC, and well, you know how
Dell drivers are, you need to use their drivers. What was the last thing
that was installed that you can think of?

btw - Now you got the machine up, before you do anything, download that
driver DVD image I posted and install that first. Then run the above stuff.

Ace

 

[semi]

Thanks for getting back to me...

I was not notified about any new driver install...the last thing installed
was DNS.

I do not have a DC now. My first one went down due to hardware problem.
Now this one with a Windows problem. Both happened with a few days. I was
attempting to bring up another DC then this happened. What bad luck!

What can I due now to get a DC on board?

Thanks

mark

 

[Ace Fekay [MVP]]

In

Thanks for getting back to me...

I was not notified about any new driver install...the last thing
installed was DNS.

I do not have a DC now. My first one went down due to hardware
problem. Now this one with a Windows problem. Both happened with a
few days. I was attempting to bring up another DC then this
happened. What bad luck!

What can I due now to get a DC on board?

Thanks

mark

Unfortunately since you do not have a backup, you need to start from
scratch. How many users do you have? Has your company been down since
posting this info?

Ace

 

[semi]

I have 15 users...the company has been able to still access the citrix server
and run the application and shared files. I guess this is done through the
wkst cache...

That's why I've been trying to figured out all my options before acting.

when you say start from scratch - can I still keep the same Domain name.
How is that going to effect my current connectivity? I'm wondering if I
will need to re-publish my Citrix apps? The DC sever that I recovered - I'm
wondering if I need to re-install it or just add that as a DC? It now is a
workgroup - everything is still on it - I really would rather not format it
if possible.

Many thanks.

 

[Ace Fekay [MVP]]

In

I have 15 users...the company has been able to still access the
citrix server and run the application and shared files. I guess this
is done through the wkst cache...

That's why I've been trying to figured out all my options before
acting.

when you say start from scratch - can I still keep the same Domain
name. How is that going to effect my current connectivity? I'm
wondering if I will need to re-publish my Citrix apps? The DC sever
that I recovered - I'm wondering if I need to re-install it or just
add that as a DC? It now is a workgroup - everything is still on it
- I really would rather not format it if possible.

Many thanks.

Yes you can keep the same name. The recovered DC is not a DC anymore, just a
server. I belive you mean by everything still on it is the files, etc.

You don;t really have much choice. The original domain is gone. Therefore,
you will need to disjoin and rejoin all machine including the Citrix box. I
believe you can disjoin it to a workgroup, restart and then rejoin it to the
new domain. I believe you will get everything back without needing to
republish. I would check your Citrix support to find out for sure.

No problem for the help, albeit not the answers you really wanted to hear.

Ace