Blocked Website not allowed in Vista

[MikeD]

My employer has a website we can log into to check our email remotely. When
using WinXP SP2 at home (not my comp, my son's) I type in the url and it
brings up a security certificate problem and then I can say continue to
website and it brings up the login screen.

I cannot get to this point on my Vista home machine or Vista laptop. Our IT
people only support XP and are not willing to help out.

I turned off everything I could think of including firewall, defender,
pop-up blocker, etc. Basically everything I could find. Still, IE will not
bring up the login screen or even the window that says the website has a
problem with it's security certficate. The website is mail.horrocks.com.

I guess I'm starting to get really annoyed with some of these issues. I've
already turned off User Account Control because of it's non-stop nagging.

I have Vista Home Premium and is currently updated with Windows Update.

Any help that can be provided for this issue would be appreciated. Thanks.

 

[Paul Smith]

My employer has a website we can log into to check our email remotely.
When
using WinXP SP2 at home (not my comp, my son's) I type in the url and it
brings up a security certificate problem and then I can say continue to
website and it brings up the login screen.

I cannot get to this point on my Vista home machine or Vista laptop. Our
IT
people only support XP and are not willing to help out.

I turned off everything I could think of including firewall, defender,
pop-up blocker, etc. Basically everything I could find. Still, IE will not
bring up the login screen or even the window that says the website has a
problem with it's security certficate. The website is mail.horrocks.com.

I guess I'm starting to get really annoyed with some of these issues. I've
already turned off User Account Control because of it's non-stop nagging.

I have Vista Home Premium and is currently updated with Windows Update.

Any help that can be provided for this issue would be appreciated. Thanks.

I'm seeing the same behavior here, I don't believe this is any sort of
security issue locally on your machine. It seems more like the server
simply isn't responding to the request, otherwise it would actually connect.

I'll try a few other things and post back.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.dasmirnov.net/blog/
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*

 

[Paul Smith]

It also isn't working from Windows Server 2008.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.dasmirnov.net/blog/
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*

 

[Jane C]

Checking via http://www.mxtoolbox.com/index.aspx reveals that there are no
MX records for horrocks.com, which could help explain it. I ran a check for
mail.horrocks.com and www.horrocks.com. Both negative for MX records.

 

[Jane C]

Ran SMTP test from mxtoolbox and that checked out:

RESULT: mail.horrocks.com
Banner: Ready [94 ms]
Connect Time: 0.078 seconds - Good
Transaction Time: 0.578 seconds - Good
Relay Check: OK - This server is not an open relay.
Rev DNS Check: OK - 67.42.31.2 resolves to
67-42-31-2.slkc.qwest.net
GeoCode Info: Geocoding server is unavailable
Session Transcript: HELO mxtoolbox.com - DIAGNOSTIC TEST -
See http://www.mxtoolbox.com/Policy.aspx
250 horrocks.com Ok [78 ms]
HELO mxtoolbox.com
250 horrocks.com Ok [78 ms]
MAIL FROM: <[email protected]>
250 Ok [94 ms]
RCPT TO: <[email protected]>
550 Relaying denied [78 ms]
QUIT
221 horrocks.com Closing transmission channel [78
ms]

 

[Paul Adare]

Checking via http://www.mxtoolbox.com/index.aspx reveals that there are no
MX records for horrocks.com, which could help explain it. I ran a check for
mail.horrocks.com and www.horrocks.com. Both negative for MX records.

That can cause problems with mail delivery, it won't however cause any
problems accessing a web-based email site with a browser.

--
Paul Adare
MVP - Virtual Machines
http://www.identit.ca
Shift to the left! Shift to the right! Pop up, push down, byte, byte,
byte!

 

[Jane C]

That can cause problems with mail delivery, it won't however cause any
problems accessing a web-based email site with a browser.

--
Paul Adare
MVP - Virtual Machines
http://www.identit.ca
Shift to the left! Shift to the right! Pop up, push down, byte, byte,
byte!

Oops, my bad. My braincell has yet to recover from New Year ;-)

IE7 in Vista and Server 2008 just will not connect to that site. I wonder
if the OP was using IE6 in XP?

 

[Hank Arnold (MVP)]

I'm seeing the same behavior here, I don't believe this is any sort of
security issue locally on your machine. It seems more like the server
simply isn't responding to the request, otherwise it would actually
connect.

I'll try a few other things and post back.

Same with IE7 here. I was able (after a looooong pause) to get to the
web page with FireFox...
--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

 

[Bruce Chambers]

Same with IE7 here. I was able (after a looooong pause) to get to the
web page with FireFox...

Ditto. Found the correct URL to be: https://mail.horrocks.com/gw/webacc


To the OP:

Have you tried looking on Novell's GroupWise support sites for
potential solutions/work-arounds?


--

Bruce Chambers

Help us help you:


They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[Bruce Chambers]

My employer has a website we can log into to check our email remotely. When
using WinXP SP2 at home (not my comp, my son's) I type in the url and it
brings up a security certificate problem and then I can say continue to
website and it brings up the login screen.

What version of Internet Explorer, 6 or 7?

I cannot get to this point on my Vista home machine or Vista laptop. Our IT
people only support XP and are not willing to help out.

I turned off everything I could think of including firewall, defender,
pop-up blocker, etc. Basically everything I could find. Still, IE will not
bring up the login screen or even the window that says the website has a
problem with it's security certficate. The website is mail.horrocks.com.

I guess I'm starting to get really annoyed with some of these issues. I've
already turned off User Account Control because of it's non-stop nagging.

But this probably really isn't a Vista issue. It's just a matter of
your employer's IT department configuring their GroupWise server to
accept connections from a browser other than IE6.

I have Vista Home Premium and is currently updated with Windows Update.

Any help that can be provided for this issue would be appreciated. Thanks.

It is a very slow server, but I was able to access it using Firefox
2.0. The correct URL is https://mail.horrocks.com/gw/webacc

Have you tried looking on Novell's GroupWise support sites for
potential solutions/work-arounds? Novell is often slow to often support
to newer versions of Windows and/or Internet Explorer, but a lot of
people do find solutions in their support forums.


--

Bruce Chambers

Help us help you:


They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[MikeD]

Thanks for everyone looking into this. I just spent another hour trying to
get past it with no luck. I did try that full url also. So far we have 4
Vista machines and only one has been able to get to the site.

I did go to my son's XP SP2 machine w/ IE7 and it went right to the login
page.

I think I may be in luck though. The owners wife called me today wondering
why her laptop w/ Vista won't go to this web page so I think we now have a
case for the IT group to take a stab at it.

Again, thanks for taking a crack at it. I'm going to print all this out and
hand it over tomorrow.

 

[MikeD]

Oops, All Vista comps are running IE7 and my son's with XP. I will talk with
the IT people to see if it's something they can take care of on their end.

Thanks,