Blocked access to attachments in mail and freezing up

[Michael Crone]

Where I work, we use Outlook Express for email. Since we
downloaded a patch on 5/6/04, we receive this message for
almost all attachments we receive: "OE removed access to
the following unsafe attachments to your email" followed
by a list of the attachments. We are able to open the
attachments by hitting the "Forward" button, but this is
clunky and takes away some options (such as printing the
attachment directly without opening it). Our updated
VirusScan program finds no problem with any of these
attachments.

Also one of our accounts frequently gets stuck when
downloading mail. This has been the case since before the
patch.

 

[neo]

Go to Tools | Options | Security tab and uncheck the second box from the top
for the attachment issue.

On the account that gets stuck, it might be a bad message. Do you have a
web interface to the mailbox in order to clear the offending message?