Blaster worm

[Sly]

I am having problems with my explorer. My girlfriend's
email account stalls when she tries to send the email and
then windows shuts down. It keeps on telling me an error
has been made and asks if I want to send a report.
Sometimes I do and sometimes I don't, but it doesn't seem
to matter since I don't get much of a response. I was
told by a friend that it might be a blaster worm virus.
What is it and how do I fix it? Thanks

 

[Shenan T. Stanley]

I am having problems with my explorer. My girlfriend's
email account stalls when she tries to send the email and
then windows shuts down. It keeps on telling me an error
has been made and asks if I want to send a report.
Sometimes I do and sometimes I don't, but it doesn't seem
to matter since I don't get much of a response. I was
told by a friend that it might be a blaster worm virus.
What is it and how do I fix it? Thanks

First - clean it up:
http://www.microsoft.com/security/incident/blast.asp

Then Go Here:
http://www.microsoft.com/security/protect/

Follow the directions and KEEP it clean.

This would not happen if you went to:
http://windowsupdate.microsoft.com/
frequently and updated at least the critical updates (I suggest once per
week - Sunday maybe?)

Also, install and keep up to date a good Antivirus Application. I like
Symantec/Norton personally, but for a free alternative www.grisoft.com 's
AVG AntiVirus (Free) works well.

You may want to search for spyware/adware and eliminate what is probably
there as well. I like to use www.lavasoft.de 's AdAware and
www.safer-networking.org 's Spybot Search & Destroy (BOTH of them) to clean
up my system at least once per month. You may want to look at
www.javacoolsoftware.com 's SpywareBlaster as well as a preventative
measure. They all require updates after you install them, but have built in
methods of obtaining and installing these updates - do this before you scan
each time with each of them.

Good Luck!

 

[Guest]

-----Original Message-----
I am having problems with my explorer. My girlfriend's
email account stalls when she tries to send the email and
then windows shuts down. It keeps on telling me an error
has been made and asks if I want to send a report.
Sometimes I do and sometimes I don't, but it doesn't seem
to matter since I don't get much of a response. I was
told by a friend that it might be a blaster worm virus.
What is it and how do I fix it? Thanks
.
This doesnt sound like the blaster to me,The next time

this happens reboot and check your error reporting to see
what it says,(Not the error report that you mentioned,you
will never get a reply from that its for microsofts
internal use