Blank Screen

[Alan C]

Problem: xp boots past the login screen, but doesn't display any icons,
taskbar or start button. On ctrl/alt/del and task manager - new task, I can
run some apps. If I try to run explorer.exe I get 'cannot find....path not
found...etc'.

If I run cmd prompt, I can change to c:\windows and dir for explorer - it's
there but size is 1008640 bytes. I rename it to .old and run sfc which puts
explorer.exe back - size 1004032 bytes. Now new task - explorer.exe loads
my desktop icons, taskbar, and everything else. This is fine until I
reboot, and then the problem recurs. Each time explorer.exe is replaced
with the bigger file.

I have run latest av, spybot, adaware, etc and deleted a load of nasties,
which I am sure caused the problem in the first place, but may have left
some residue.

Any ideas as to which reg keys, etc are responsible? or any other
suggestions?

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[Rock]

Problem: xp boots past the login screen, but doesn't display any icons,
taskbar or start button. On ctrl/alt/del and task manager - new task, I can
run some apps. If I try to run explorer.exe I get 'cannot find....path not
found...etc'.

If I run cmd prompt, I can change to c:\windows and dir for explorer - it's
there but size is 1008640 bytes. I rename it to .old and run sfc which puts
explorer.exe back - size 1004032 bytes. Now new task - explorer.exe loads
my desktop icons, taskbar, and everything else. This is fine until I
reboot, and then the problem recurs. Each time explorer.exe is replaced
with the bigger file.

I have run latest av, spybot, adaware, etc and deleted a load of nasties,
which I am sure caused the problem in the first place, but may have left
some residue.

Any ideas as to which reg keys, etc are responsible? or any other
suggestions?

What AV programs have you run and have you done that in safe mode?

 

[Alan C]

CA's e-trust and McAfee's stinger, both latest vers, and run in normal and
safe modes.

 

[Rock]

CA's e-trust and McAfee's stinger, both latest vers, and run in normal and
safe modes.

The fact that explorer.exe keeps getting replaced with a different
larger file suggests the system is still infected. Try running Trend
Micro's sysclean from safe mode.