Black screen flash between slides in PP2003

[James Burrell]

Hi guys

I am trying to update a COM addin (written in VB6) designed for PP2000
to work just as well in PP2003. However when in slideshow mode, I am
getting a black flash between slides. This happens 60% of the time.

Putting breakpoints in my code reveals that the slideshow window goes to
black and then the SlideShowNextSlide event fires. PP redraws the
slideshow window after the event returns.

I have tried using a timer to place the code I need to run in the
NextSlide event in a separate process so that the event can return
quicker, but this does not eliminate the black screen flash.

I have also tried the following hotfix from Microsoft:

http://support.microsoft.com/default.aspx?scid=kb;en-us;843244

but this does not seem to work for me.

Any ideas would be greatly appreciated. Thanks!

 

[James Burrell]

Hi guys

I am trying to update a COM addin (written in VB6) designed for PP2000
to work just as well in PP2003. However when in slideshow mode, I am
getting a black flash between slides. This happens 60% of the time.

Putting breakpoints in my code reveals that the slideshow window goes to
black and then the SlideShowNextSlide event fires. PP redraws the
slideshow window after the event returns.

I have tried using a timer to place the code I need to run in the
NextSlide event in a separate process so that the event can return
quicker, but this does not eliminate the black screen flash.

I have also tried the following hotfix from Microsoft:

http://support.microsoft.com/default.aspx?scid=kb;en-us;843244

but this does not seem to work for me.

Any ideas would be greatly appreciated. Thanks!

Sorted!

MS helped me on this one and we found the problem is with Norton AV
Autoprotect. Disabling the Autoprotect (not just the office addin) stops
the problem from occurring.

Would advise anyone running an addin in PP2003 to disable Norton if
they're seeing strange display issues when in slideshow mode.

 

[Echo S]

Thanks for the update on this, James! Norton Autoprotect, huh? Go figure.