Black or clear window

[Guest]

windows mail Spontaniously going black or clear. I have to restart the
computer to fix it. Im am using vista home premium on a toshiba notebook
purchased 2 months ago. Please help.....very frustrated

 

[Gary VanderMolen]

This is probably happening because you are running a
non-compatible antivirus. Windows Mail is not compatible
with most McAfee and Norton security programs. Those will
need to be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3