BIOS Update Problem

[Denis Mahoney]

I have been trying to update the BIOS on an IBM 2257 from the existing
21KT28AUS to 21JT30US as prescribed on the IBM driver site located at
http://www-307.ibm.com/pc/support/s...doctype=&subtype=Cat&up=unknownuser1004106089

It is supposed to flash from the OS.

Problem: I select the Client Mode and it says the BIOS is "unknown". When I
edit the information with the machine type and the current BIOS I am getting
the following message "IMAGE NOT AVAILABLE". I have attempted to update the
BIOS from a diskette as well with the same lack of success.
Any suggestions or recommendations?
I appreciate your help

 

[Carey Frisch [MVP]]

Contact IBM Support
http://www.ibm.com/planetwide/us/

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| I have been trying to update the BIOS on an IBM 2257 from the existing
| 21KT28AUS to 21JT30US as prescribed on the IBM driver site located at
|
http://www-307.ibm.com/pc/support/s...doctype=&subtype=Cat&up=unknownuser1004106089
|
| It is supposed to flash from the OS.
|
| Problem: I select the Client Mode and it says the BIOS is "unknown". When I
| edit the information with the machine type and the current BIOS I am getting
| the following message "IMAGE NOT AVAILABLE". I have attempted to update the
| BIOS from a diskette as well with the same lack of success.
| Any suggestions or recommendations?
| I appreciate your help

 

[Denis Mahoney]

I was trying to save the 59 dollars they want to charge me if it was just an
easy fix. I guess it is not an easy fix! Thanks

 

[LVTravel]

Go to this site:
http://www-1.ibm.com/support/docvie...1MIGR-4ZGSWX&loc=en_US&cs=utf-8&cc=us&lang=en

Watch wrap on URL.

Print out the text instructions directly below the download for the
different bios flash routines. Download the bios flash and unzip it or
create the boot flash disk according to instructions. (I recommend using the
floppy disk version.)

Turn off the computer and plug it into an uninterruptable power supply
(needed if power drops out while the flash is processing otherwise the
computer will be a pile of junk.)

Follow the instructions to the letter on the printout you just created. A
blown bios flash can corrupt the computer's bios and you will not be able to
even get a POST.

Good luck.

 

[Denis Mahoney]

Thank you LV Travel - It worked like a charm and the computer is still
working! By the way I keep getting this message regarding "ccApp" would you
happen to know what that is about? It comes up intermittently when the
computer is shutting down saying it cannot close but I can't find anything
in the system that remotely looks like a ccApp

Cheers and thanks again

 

[Carey Frisch [MVP]]

ccapp.exe - Process Information
http://www.liutilities.com/products/wintaskspro/processlibrary/ccapp/

Manually run Norton's LiveUpdate.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Thank you LV Travel - It worked like a charm and the computer is still
| working! By the way I keep getting this message regarding "ccApp" would you
| happen to know what that is about? It comes up intermittently when the
| computer is shutting down saying it cannot close but I can't find anything
| in the system that remotely looks like a ccApp
|
| Cheers and thanks again

 

[Colin Barnhorst]

If that doesn't do it, navigate to the support page on the Symantec site and
let the automated diagnostic tool check your Symantec software for problems.