Binned OUTLOOK 2003

[Keith]

My Psion became a paperweight so I uninstalled the Psion/Windows XP software
applications (Add/remove programmes). Having become fed up with Outlook
2003 repeatedly complaining that it could not find the Psion add-in, I
followed it's first suggestion: in Outlook, Help, Detect and Repair, ticked:
'Restore my shortcuts while repairing'. Problem not cured, so took second
option in Outlook, Help, Detect and Repair, ticked: 'Discard my customized
settings and restore default settings'. This option appears to have
re-installed Outlook 2003 - all my folders (saved emails), rules, Contacts
have gone. Is there anyway of retrieving them?

 

[Keith]

My Psion became a paperweight so I uninstalled the Psion/Windows XP
software applications (Add/remove programmes). Having become fed up with
Outlook 2003 repeatedly complaining that it could not find the Psion
add-in, I followed it's first suggestion: in Outlook, Help, Detect and
Repair, ticked: 'Restore my shortcuts while repairing'. Problem not cured,
so took second option in Outlook, Help, Detect and Repair, ticked:
'Discard my customized settings and restore default settings'. This option
appears to have re-installed Outlook 2003 - all my folders (saved emails),
rules, Contacts have gone. Is there anyway of retrieving them?

Discovered: Although both Contacts and Address Book are shown as empty,
when creating a new message the 'auto suggest' list of email addresses
appears in the To: (and, if used) Cc fields. so something must have been be
left behind. Anyway of getting the addresses or contacts back? And my wife
wants her folders!

 

[Diane Poremsky [MVP]]

Windows version? How long ago did you do this? If your OS supports System
Restore and you did it really recently, use System Restore to roll back. If
not, the settings are gone.

If you do restore, go into tools, options, other, advanced, com addins and
disable the psion addin. If its not listed, find and delete extend.dat.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

 

[Keith]

Windows version? ***XP Home, fully up-to-date

How long ago did you do this? ***Less than one hour before posting for
help

If your OS supports System

Restore and you did it really recently, use System Restore to roll back.
***Stupidly, I didn't set a restore point before following Outlook's
suggestions

If not, the settings are gone. ***Does this include folders below
"Inbox"? Several years ago I was able to recover Outlook Express folders
with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
tool available for Outlook?.

If you do restore, go into tools, options, other, advanced, com addins and
disable the psion addin. ***It was listed. Disabled it and warning no
longer appears when starting Outlook. Wish I'd known/found this before
blindly following Oulook's advice

If its not listed, find and delete extend.dat.

Started adding email addresses by New, "a" in To: field, use first address,
right clicking it,and adding to Outlook contacts and so on. After doing
three, discovered a large outlook.pst file as well as outlook.pst1 (the one
to whish I was adding. Discovered how to show the outlook.pst folder under
Contacts, but not how to delete the new (now redundant) outlook.pst1.
I was adding

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

My Psion became a paperweight so I uninstalled the Psion/Windows XP
software applications (Add/remove programmes). Having become fed up with
Outlook 2003 repeatedly complaining that it could not find the Psion
add-in, I followed it's first suggestion: in Outlook, Help, Detect and
Repair, ticked: 'Restore my shortcuts while repairing'. Problem not
cured, so took second option in Outlook, Help, Detect and Repair, ticked:
'Discard my customized settings and restore default settings'. This
option appears to have re-installed Outlook 2003 - all my folders (saved
emails), rules, Contacts have gone. Is there anyway of retrieving them?

 

[Leonid S. Knyshov // SBS Expert]

My Psion became a paperweight so I uninstalled the Psion/Windows XP software
applications (Add/remove programmes). Having become fed up with Outlook
2003 repeatedly complaining that it could not find the Psion add-in, I
followed it's first suggestion: in Outlook, Help, Detect and Repair, ticked:
'Restore my shortcuts while repairing'. Problem not cured, so took second
option in Outlook, Help, Detect and Repair, ticked: 'Discard my customized
settings and restore default settings'. This option appears to have
re-installed Outlook 2003 - all my folders (saved emails), rules, Contacts
have gone. Is there anyway of retrieving them?

I think your data is fine but you may have more than one Outlook profile
and Outlook is not set to prompt you to switch between them.

Control Panel -> Mail
Click on Show Profiles
Do you see more than one profile?

Set Outlook to prompt you for a profile and choose the other profile. It
will have your original data and settings.

Once you confirm which is the real profile, delete the unneeded profile.

Please make a backup of your registry (your Outlook settings are stored
in the HKCU section) before you continue.

Open command prompt (start -> run -> cmd or start -> search in: cmd)
reg export hkcu "%userprofile%\hkcu.reg"

Quotation marks and percentage signs are important.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you

 

[DL]

You close Outlook and use the mail applet in the control panel to add the
data file and set this as the default message store

Windows version? ***XP Home, fully up-to-date

How long ago did you do this? ***Less than one hour before posting for
help

If your OS supports System

Restore and you did it really recently, use System Restore to roll back.
***Stupidly, I didn't set a restore point before following Outlook's
suggestions

If not, the settings are gone. ***Does this include folders below
"Inbox"? Several years ago I was able to recover Outlook Express folders
with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
tool available for Outlook?.

If you do restore, go into tools, options, other, advanced, com addins
and disable the psion addin. ***It was listed. Disabled it and warning
no longer appears when starting Outlook. Wish I'd known/found this
before blindly following Oulook's advice

If its not listed, find and delete extend.dat.

Started adding email addresses by New, "a" in To: field, use first
address, right clicking it,and adding to Outlook contacts and so on.
After doing three, discovered a large outlook.pst file as well as
outlook.pst1 (the one to whish I was adding. Discovered how to show the
outlook.pst folder under Contacts, but not how to delete the new (now
redundant) outlook.pst1.
I was adding

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

My Psion became a paperweight so I uninstalled the Psion/Windows XP
software applications (Add/remove programmes). Having become fed up
with Outlook 2003 repeatedly complaining that it could not find the
Psion add-in, I followed it's first suggestion: in Outlook, Help, Detect
and Repair, ticked: 'Restore my shortcuts while repairing'. Problem not
cured, so took second option in Outlook, Help, Detect and Repair,
ticked: 'Discard my customized settings and restore default settings'.
This option appears to have re-installed Outlook 2003 - all my folders
(saved emails), rules, Contacts have gone. Is there anyway of retrieving
them?

 

[Diane Poremsky [MVP]]

How long ago did you do this? ***Less than one hour before posting for
help

If your OS supports System

XP doesn't create them automatically every day?

If its not listed, find and delete extend.dat.

Started adding email addresses by New, "a" in To: field, use first
address, right clicking it,and adding to Outlook contacts and so on.
After doing three, discovered a large outlook.pst file as well as
outlook.pst1 (the one to whish I was adding. Discovered how to show the
outlook.pst folder under Contacts, but not how to delete the new (now
redundant) outlook.pst1.
I was adding

File, Data file management to add and remove pst files. Or control panel,
mail, profiles.

 

[Keith]

Thanks Diane, with your help I seem to have got everything back, so my
wife's a happy bunny!

XP doesn't create them automatically every day?

I haven't found anything in 'System restore' that let's me schedule it.

 

[Keith]

Thanks, it worked.

You close Outlook and use the mail applet in the control panel to add the
data file and set this as the default message store

Windows version? ***XP Home, fully up-to-date

How long ago did you do this? ***Less than one hour before posting
for help

If your OS supports System

Restore and you did it really recently, use System Restore to roll back.
***Stupidly, I didn't set a restore point before following Outlook's
suggestions

If not, the settings are gone. ***Does this include folders below
"Inbox"? Several years ago I was able to recover Outlook Express folders
with DBXtract from Tomsterdam's InsideOutlookExpress site - any similar
tool available for Outlook?.

If you do restore, go into tools, options, other, advanced, com addins
and disable the psion addin. ***It was listed. Disabled it and warning
no longer appears when starting Outlook. Wish I'd known/found this
before blindly following Oulook's advice

If its not listed, find and delete extend.dat.

Started adding email addresses by New, "a" in To: field, use first
address, right clicking it,and adding to Outlook contacts and so on.
After doing three, discovered a large outlook.pst file as well as
outlook.pst1 (the one to whish I was adding. Discovered how to show the
outlook.pst folder under Contacts, but not how to delete the new (now
redundant) outlook.pst1.
I was adding

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



My Psion became a paperweight so I uninstalled the Psion/Windows XP
software applications (Add/remove programmes). Having become fed up
with Outlook 2003 repeatedly complaining that it could not find the
Psion add-in, I followed it's first suggestion: in Outlook, Help,
Detect and Repair, ticked: 'Restore my shortcuts while repairing'.
Problem not cured, so took second option in Outlook, Help, Detect and
Repair, ticked: 'Discard my customized settings and restore default
settings'. This option appears to have re-installed Outlook 2003 - all
my folders (saved emails), rules, Contacts have gone. Is there anyway
of retrieving them?

 

[Diane Poremsky [MVP]]

Gotta keep the wife happy

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473