Big Problems with Vista and a fake disc sold on Ebay

[yar]

Hi

I brought a disc on eBay, vista ultimate I used the disc then found out it
was a fake disc so no product key.

I have informed MS with all the details of the seller etc and eBay.

I now have the problem that my Vista does not have a correct key, I have
tried to reinstall my Vista business but it will only perform a clean
install losing all my programs settings etc it will not downgrade to
business.

Can anybody help me so I do not lose everything.

Thank you

 

[f/fgeorge]

Hi

I brought a disc on eBay, vista ultimate I used the disc then found out it
was a fake disc so no product key.

I have informed MS with all the details of the seller etc and eBay.

I now have the problem that my Vista does not have a correct key, I have
tried to reinstall my Vista business but it will only perform a clean
install losing all my programs settings etc it will not downgrade to
business.

Can anybody help me so I do not lose everything.

Thank you

Go to the store and buy a REAL copy of the version you want, then call
MS, actually you will talk to someone in India, and they will help you
change the number to your REAL one.

 

[yar]

I have a real version but it is business, I want to roll back to that if I
can.

 

[Malke]

I have a real version but it is business, I want to roll back to that if I
can.

You can't "roll back". Back up your data and do a clean install.


Malke

 

[Dustin Harper]

You would have to do a clean install. If you had tried to install
Ultimate and then want to "downgrade" you have to do a clean install.
So, you need to backup all your files, bite the bullet and do it...