BenQ DVD Writer DW 1620 PRO

[axipolti]

Using WIN XP HOME (Dell Version)

Hi, I've been to hell and back trying to download the latest firmware
updates. I goofed and downloaded an older version by mistake. I clicked
FLASH instead of EXIT.

Then when I restarted, I got an error message that WIN XP could not
certify the hardware and warned that continuing could cause problems. I
was heartbroken!

So I went back in and downloaded another, hopefully later version of
firmware. Same error message. But this time when I restarted, I ignored
the error message, and continued to let WINXP load the drivers for the
BenQ. Despite the dire warning, I no longer get an error message!

BUT, I do want to download the fastest FirmWare..but.I have no idea
which one it is. And getting help from BenQ, for an OEM/Bulk burner is
out of the question. Anybody with benQ DVD writers?

Thanks,

MIke

 

[Guest]

I don't know if this will be of any help, but I just bought a BenQ DVD-RW
last week. I got it from TigerDirect and when it arrived the Nero CD was
cracked. So, I call TigerDirect and they give me BenQ's phone number. For
what it is worth here is the number they gave me: 1-866-600-2367. Not sure
if this will get you anywhere but there you have it. HTH. Brian

 

[namniar]

According to the U.S. Benq website there is no firmware updates available
for this burner. Where did you get the firmware 'update' you used?

Did this drive come with a prebuilt system (ie Dell) or was it purchased as
a bulk drive from Tiger, Newegg, etc.?

r.