Bellsotuh DSL Email Error 0x800CCC19

[Guest]

I have Bellsouth DSL. I am unable to send or receive. When I first started
the DSL 6 weeks ago, it worked great. 3 weeks later, the email stopped
working. I can go to the Bellsouth web-based email and it works fine...I
just can't get it to come to my home-based email. I start windows mail and
it says, "Receiving 1 of 8," but then never arrives. The error is, "Account:
'mail.bellsouth.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800CCC19. I recently down loaded a program (Reg Cure) that said it
would fix this...did not fix.
Help Please.

 

[Guest]

Hey Brink,
Thanks for the help. I don't have Norton or McAffee, I have Trend Micro
Virus. I also have Webroot Spy Sweeper. Through trial and error I
discovered that my spy sweeper has an email attachments shield for "POP3 and
SMTP email programs." I turned it off and WOW...IT WORKED! Hopefully
someone reading this will also be helped. One thing I am still confused
about is why couldn't Bellsouth tell me this info? Have a great day!
Thanks Again,
Carlo

 

[Gary VanderMolen]

The reason Bellsouth tech support couldn't tell you this is because,
like most large providers, they pay so little that they can only get
under-qualified applicants who are given very little training.

Gary VanderMolen