bellevue font no longer prints as bold

[Bette]

I recently downloaded a new font from fonts.com. After I did that, the Adobe
fonts on my computer no longer will print as "bold", namely one called
Bellevue. They show on the screen as bold but won't print correctly. I
understand the idea of font families but this has never been an issue before
and I've used this font for more than 12 years. I reinstalled the font and
reinstalled my print driver but these steps made no difference. I am using
an HP Laserjet 2300 printer. Anyone have any ideas as to why this happened,
or better yet, how to fix it? Thanks.

 

[Tom Ferguson]

What was the format of the font you purchased?
(TrueType/PostScript/OpenType?) How many weights/styles did you purchase
(Four are usual: Regular or Normal/Italic/Bold/Bold Italic) Are you using
the PCL or the PostScript driver for this printer? Did you change any driver
settings? Did you make any hardware changes recently?

 

[Bette]

The font I purchased was OpenType and I only purchased the italic style. I
am aware that this one will only print as italic and that's all that I
needed. My printer uses a PCL driver (recently downloaded) and I am not
aware that I changed any of its settings. In addition, no hardware changes
have been made.

I am not concerned about the font I purchased, just my other fonts which I
guess are PostScript (from Adobe long ago). I have found a free truetype
font (GE Travelscript) that is almost exactly like the one I can't get to
work properly (Bellevue) but since the other old fonts seem to have the same
problem, I'm interested to know if there is a fix. I don't understand how a
new font file could impact the others - maybe this is just a very big
coincidence. Thanks for your interest and assistance.

 

[Tom Ferguson]

Try checking the settings in the printer driver. Enable the setting to send
font as bitmap.

 

[Bette]

Thanks for your help. I've now changed this but it had no effect.
Interestingly, I "googled" my problem and had quite a few hits of other
people who have had the same problem. So far my research into them hasn't
yielded any solutions but maybe there is one out there somewhere.

 

[Tom Ferguson]

Very puzzling, altogether.

I would go to a bare-bones font complement and see if that solves the
problem. To do that:

Make sure you have copies of all of the font files in a directory other than
the default fonts directory. Next, delete all PostScript fonts from the
system. Reboot. Check the functionality of you TrueType fonts in Word or
whichever word processor you use.

Next, if they are OK. Try adding the PostScript fonts back, one at a time,
and check functionality.
&c.

Let us know.

 

[Bette]

Thank you for your suggestion. I will indeed try this and see what happens.
Unfortunately I haven't been able to get at it this week due to other work
commitments. Hopefully I'll have a block of time to work on this next week.